Grubbs INFINITI

My experience at Grubbs was perhaps the best I have had ever. Whitney was so efficient. Also, as our process continued it was apparent that she was extremely knowledgeable of the product. In addition, s ever. Whitney was so efficient. Also, as our process continued it was apparent that she was extremely knowledgeable of the product. In addition, she was patient and also very pleasant. In the future, I will recommend her to my friends and family. The Finance Department was very efficient and respectful of my needs. I feel certain the service department will be as well. Great experience!! More

Grubbs Service Department is outstanding! I would recommend both Chris Dehl and Whitney Belfer if you need any services. Both were very professional and seemed to care about their customer. recommend both Chris Dehl and Whitney Belfer if you need any services. Both were very professional and seemed to care about their customer. More

Everyone at Grubbs Infiniti is very professional, courteous and knows! Always a great experience The young lady working the Cashier was very courteous and professional! courteous and knows! Always a great experience The young lady working the Cashier was very courteous and professional! More

Sammie helped me to find exactly what I wanted! Very honest, respectful and awesome at what he does. honest, respectful and awesome at what he does. More

You guys are the best of the best, the all team are friendly and fast friendly and fast More

Great Finance , Sales and Management. They Truly Care.........................excellent customer Service. Ect ect ect ect ect ect ect ect ect ect ect ect ect ect Care.........................excellent customer Service. Ect ect ect ect ect ect ect ect ect ect ect ect ect ect More

Great service very efficient and friendly.Promised on Great service very efficient and friendly. Promised on time. Would recommend this service advisor. Great service very efficient and friendly. Promised on time. Would recommend this service advisor. More

Did not receive any results or resolution. Infiniti was unable to tell me exactly what was wrong with my car. Waste of money! It appears these workers has no experience! unable to tell me exactly what was wrong with my car. Waste of money! It appears these workers has no experience! More

Wayyyyyy less stressful than I expected. Thank you so much. I hate car buying but this experience was actually ok. Glad that I chose grubbs much. I hate car buying but this experience was actually ok. Glad that I chose grubbs More

This place is too busy for the staffing. Waited on hold for 27 minutes before i got hung up on and was told that the person got busy with other work.. Sean was good up until you needed him for help because for 27 minutes before i got hung up on and was told that the person got busy with other work.. Sean was good up until you needed him for help because he stated to call him if for any questions. Could never get ahold of him. Broken promises made by Sean from the get go and Angela in finance made us look like idiots when we told the service department what she stated. We were told by service " finance likes to promise lots of things that they can't actually do, they don't know what we can do." Read that again and think to yourself is this a company you want to do business with? Grubbs should have a reality show with how much each department talks bad about the other. Which makes sense as how we've been inconvenienced by sales, finance & service at this point and we're 4 months deep. Just curious as to what will happen next in our dealing with Grubbs. More