Grubbs INFINITI

I arrived at the scheduled time, the person who I was scheduled with was no longer working at the dealership. So Julie came out to assist, very friendly, courteous, knowledgeable, on point with my servic scheduled with was no longer working at the dealership. So Julie came out to assist, very friendly, courteous, knowledgeable, on point with my service, she made me feel like a rock star! And as of all the cars there, mine was the most important!🤩GREAT customer service!!. If she didn’t know the answer to my question she immediately got on the phone to check with someone who did. I will definitely be coming back to Grubbs Infiniti for all my car needs, and I will make sure to schedule with Julie Kinney as my service advisor. She ROCKS!!🤩🤩 More

The young man processing the loaner car receives a minus 1. I waited 45 minutes because he processed others before me. I ended up waiting for my car. 1. I waited 45 minutes because he processed others before me. I ended up waiting for my car. More

Ashley Z. Is an amazing advisor. She always answers all my questions and goes above and beyond every time I am there. She is superb and professional. MANAGEMENT MATERIAL! my questions and goes above and beyond every time I am there. She is superb and professional. MANAGEMENT MATERIAL! More

I was referred to Grubbs by a friend. Adolfo Hernández was able to help me find a great car and within my budget! I highly recommend Grubbs, it was the best service I’ve had while purchasing a vehicle! was able to help me find a great car and within my budget! I highly recommend Grubbs, it was the best service I’ve had while purchasing a vehicle! More

Went in just to see and came out driving the same day. Got me a great deal, the service was excellent, and everyone was so friendly. Got me a great deal, the service was excellent, and everyone was so friendly. More

Although I parked in the lane that was marked “Express”, that lane appears to be a rental return lane now. Ms Chavero was the only one to see if I needed help. She moved a parked returned vehicle so I could that lane appears to be a rental return lane now. Ms Chavero was the only one to see if I needed help. She moved a parked returned vehicle so I could park my car out of the sun while taking my information. She was very helpful. More

Friday, 06-18-21 at 4:10pm. I took my Q70l in for an oil change without appointment, Julie came out and took me right in. She was professional, quick and no nonsense regarding how log the change would take change without appointment, Julie came out and took me right in. She was professional, quick and no nonsense regarding how log the change would take and what if any additional maintenance or service was found needing attention. The service was provided under the time estimate at a great price and a top quality wash and vacuuming for no additional charge. I was provided without pressure a complete list of all addition scheduled maintenance suggested by Infinity. I look forward to my next visit and recommend Julie as your point of contact for your vehicle repair and services as well. 5 out of 5 stars from me. Thanks Grubbs and Julie. S. NRH, Texas More

As always, the service was courteous, prompt and professional. Brad was very helpful and kind, and patient. He clearly answered all of my questions. Checking out was easy and quick. Everyone was kin professional. Brad was very helpful and kind, and patient. He clearly answered all of my questions. Checking out was easy and quick. Everyone was kind, professional and helpful. More

Great experience at Grubbs! Shon was awesome! He was very thorough with explaining everything to my husband and I. Mandy was great as well. We will definitely be back thorough with explaining everything to my husband and I. Mandy was great as well. We will definitely be back More

My Infiniti Experience was A1! My sales professional Whitney was beyond reproach with her professionalism. She met all my needs with Regards to respecting my time and my indecisiveness when it came to c Whitney was beyond reproach with her professionalism. She met all my needs with Regards to respecting my time and my indecisiveness when it came to closing the deal and selecting a vehicle that fit me. Whitney was extremely informative in the entire Infiniti Experience. I call it an Experience because I was truly the most professional staff I've ever encountered. Mathew was very assuring with his infamous words " we will make the deal work"! And he made it work! Outstanding job and the utmost kudos to Grubbs Infiniti Staff!! More