Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grubbs INFINITI
Grapevine, TX
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,172 reviews
May 09, 2021
Great experience! Yesell was the best! She is very knowledgeable and was extremely helpful. I highly recommend shopping with her and the Grubbs family for a great experience! knowledgeable and was extremely helpful. I highly recommend shopping with her and the Grubbs family for a great experience! More
by sablack02
Employees Worked With
May 08, 2021
Adam provided excellent customer service, was a very helpful and professional salesman! Went above and beyond to help us to finance our dream car! #Awesome helpful and professional salesman! Went above and beyond to help us to finance our dream car! #Awesome More
by Jennythao
Employees Worked With
Adam
May 06, 2021
Grubbs Infiniti Service dept was fantastic. I was expecting a hassle because my rackon pinion was broken on the way to work. However Sam got me in without an appointment to diagnose the problem and p expecting a hassle because my rackon pinion was broken on the way to work. However Sam got me in without an appointment to diagnose the problem and placed me in a loaner. Made the rest of my day and week much better! More
by Autobahn V
Employees Worked With
Samantha
May 06, 2021
Joe O'Day and the entire staff at Grubbs Infiniti went above and beyond to assure that I was happy with my purchase. Will definitely use them again. Thanks for all the help!! above and beyond to assure that I was happy with my purchase. Will definitely use them again. Thanks for all the help!! More
by JamesLloyd
Employees Worked With
May 02, 2021
Samantha was awesome. Went in for a scheduled oil change and wash. Sheet me know the estimated wait time and came in well under her estimated. Great job and wash. Sheet me know the estimated wait time and came in well under her estimated. Great job More
by Matt.mcphail
Employees Worked With
Samantha
April 30, 2021
Gave me a few suggestions that were cheaper options then paying for evaluation. Turns out one of the issues with my car was a low battery key. Saved me $200 service check. paying for evaluation. Turns out one of the issues with my car was a low battery key. Saved me $200 service check. More
by Rauhamblen
Employees Worked With
Paul Egerton
April 22, 2021
Love my car and appreciate the service I get at Grubbs. Thank you for everything you do to keep my car working and safe to drive. Thank you for everything you do to keep my car working and safe to drive. More
by kathylmm@verizon.net
Employees Worked With
April 22, 2021
Fantastic service, informative and professional Let’s me Fantastic service, informative and professional Let’s me know how long and what is being done on my vehicle. I had a loaner and had a flat tire whi Fantastic service, informative and professional Let’s me know how long and what is being done on my vehicle. I had a loaner and had a flat tire while using the car, dealership immediately sent someone to fix it and provided another car Excellent service always More
by Deb
Employees Worked With
April 21, 2021
Everyone was friendly and helpful Julie was also informative about other things. I liked the fact that she came in during the work to let me know how things were going. The work was completed in a v informative about other things. I liked the fact that she came in during the work to let me know how things were going. The work was completed in a very reasonable amount of time. More
by cevetra
Employees Worked With
Julie Kinney
April 21, 2021
Excellent service was provided! We were given explanations as to what we could expect and expectations explained were fulfilled. Samatha was cordial, professional, and Effexor to! Great experienc explanations as to what we could expect and expectations explained were fulfilled. Samatha was cordial, professional, and Effexor to! Great experience! More
by claude.thomas789@gmail.com
Employees Worked With
Samatha Seyavong
