
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,112 reviews
Always appreciate the customer service, carwash, and comfy accommodations while I wait. Chris mentioned valet service today which, I may try in the future and Suzy mentioned the pay online invoice featu comfy accommodations while I wait. Chris mentioned valet service today which, I may try in the future and Suzy mentioned the pay online invoice feature. Appreciated the in shop service video of my vehicle with the technician narrative. Big Fan of Grubbs! And COVID safe. More
Best dealership in the DFW area. I drive 30 miles from home instead of 2 miles away to other places. I having been visiting your dealership for 3 years. Your service is very helpful, professional , and tr home instead of 2 miles away to other places. I having been visiting your dealership for 3 years. Your service is very helpful, professional , and trust- worthy. More
My Experience was great I knew it was going to be a challenge getting my deal done but my sales lady worked extremely hard and I’m grateful challenge getting my deal done but my sales lady worked extremely hard and I’m grateful More
Always a great experience and never feel any pressure. Very clean environment with plenty of room to sit down and relax. I leave the dealership the same way I come in, with confidence. Very clean environment with plenty of room to sit down and relax. I leave the dealership the same way I come in, with confidence. More
Grubbs Infiniti has earned my respect as a dealership that cares about its customers . My service advisor Cesar , takes the time to lieutenant to my issues , ask follow questions and keeps me thoroughly that cares about its customers . My service advisor Cesar , takes the time to lieutenant to my issues , ask follow questions and keeps me thoroughly informed throughout my service . More
Ashley did a great job getting the service issue assessed with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. More
Advisor Ashley Zuniga and Service Manager Cori is not honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my c honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my car In for a noise when I turn on the ac/ heater system. They repaired a cooking fan. I sent them a video. They told me they didn’t get anything. I wish I can give a zero star More
Upon first arrival @ Grubbs in Grapevine the service rep David O. listened to the issue & took care of having the issue addressed with the tech team and even made sure other components were inspected & I wa David O. listened to the issue & took care of having the issue addressed with the tech team and even made sure other components were inspected & I was alerted to confirm the work. Very pleased & will return! Thanks for 5 star service! More
It’s always a pleasure working with Brad Ogle. He is very professional and has excellent communication skills. Brad makes me feel like part of the Grubbs Infiniti family. professional and has excellent communication skills. Brad makes me feel like part of the Grubbs Infiniti family. More