Grubbs Nissan
Bedford, TX
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1,049 Reviews of Grubbs Nissan
Very polite and explained everything to me. Very knowledgeable about my car, this is my second Rogue from them because I didn't have any issues with my first one. They treat you like your fami Very knowledgeable about my car, this is my second Rogue from them because I didn't have any issues with my first one. They treat you like your family, I will go back for future cars. More
Came in for my first oil change on a 22 car I guess showing up early doesn't help making an appointment it took over 2 hours just to get the car back not washed and somehow my glasses disappeared from showing up early doesn't help making an appointment it took over 2 hours just to get the car back not washed and somehow my glasses disappeared from the passenger seat. I had to wait another 2 hours on 2 different techs to get back so they can just say they didn't see no glasses.... Why would 2 different techs need to be asked? Makes me believe they went joyriding in my car. What a great experience for a first time buyer from the service department now I'm without glasses and I'm the one who has to pay after paying $80 for an oil change.... More
Today,July 2,2022, I scheduled an oil change at around 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say an 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say and your reason is .. there is a recall on the vehicle for ABS brake. I right away snap, I have been here for service on 3 occasions for oil change if safety had been your utmost concern for and my family I believe a reputable dealership that has all my contacts could have reach way before my visit today stating recall and I consenting base on their recommendation to have that service completed. But the technician right away became the law enforcer HAVING THE effrontery telling I can't have you take the vehicle. Grubbs need to train their technician. You are not law enforcer neither is Nissan an enforcer. That pushy style of Business is a reputation killer. Competent Professional performs services at request and make recommendations not enforce or impound your vehicle when you only go in for oil change. If you were concern according to this fellow. You could have email me or call. Not because you incidentally see me pop at your store and suddenly want to ruin my July 4 ,2022 weekend for a part that you don't currently have in stock. TERRIBLE BUSINESS!!!. ALL YOU GUYS IN SERVICE DEPT of GRUBBS should be ashamed of yourselves. Train you Techs Grubbs is not Law ENFORCEMENT! More
Alex was my service rep. He was very helpful and friendly this morning. Grubbs did a great job getting me in and out in a timely fashion! He was very helpful and friendly this morning. Grubbs did a great job getting me in and out in a timely fashion! More
We've been getting cars from Gro Nissan for the last 20 years. They've been fair and is always worked with us. I suggest them to my friends. years. They've been fair and is always worked with us. I suggest them to my friends. More

