Grubbs Nissan

Terrible customer service.!!! Every other interaction resulted in me getting lied to! I would leave a message on voicemail and it would take hours to get a response. They had the Every other interaction resulted in me getting lied to! I would leave a message on voicemail and it would take hours to get a response. They had the car a week and I was about ready to send a wrecker to pick it up and send it to real mechanic. I guess it is back to Fort Worth Nissan. More

Great experience! Walked in with the mentality of 'just here to look' and sure enough I left the same day with a new car. My sales consultant was great! Sales manager w Walked in with the mentality of 'just here to look' and sure enough I left the same day with a new car. My sales consultant was great! Sales manager was very friendly and made my folks and I feel like customer from a life time. The finance director was awesome, at one point there was mistake on the contract and he immediately fixed it making the process run smoother and faster. Will definitely reccomend this family owned business, they value you as a customer from the second you walk in. Thank you for your great business and customer service Grubbs Nissan, awesome job! More

customer service My review is late in coming however I absolutely must thank each and every person at Grubbs Nissan because they were not only reassuring and confident My review is late in coming however I absolutely must thank each and every person at Grubbs Nissan because they were not only reassuring and confident in helping me with my situation with my vehicle they showed professionalism beyond my expectations! I want to especially thank everyone in the service department especially Sean Chak!! This man went way beyond the call of duty.He kept me informed on my car issues every step of the way.Sean also worked with the company Nissan and literally saved my life and that of my son fianinically because as a single mom I wouldn't have been able to afford the repairs needed to repair my car.Nissan covered the entire cost of my car repair as well as that of a rental car.My son and I were beyond words of thanks and appreciation for what this fantastic company did for my family!God bless Nissan Grubbs Nissan and especially Mr.Sean Chao and every person at Grubbs Nissan for helping with my situation!!! I will never ever forget your generosity caring and support for everything everyone involved accomplished especially within the one week time frame.Thanks everyone at Nissan Grubbs Nissan and Sean for making my experience a positive memorable joyous experience!!!! May God bless all of you at Grubbs Nissan and have a fantastic joyous healthy happy Holiday season!!!!! Sincerely Ms,Judy Jones More

Good car buying experience Geoff Black gave outstanding service and was very professional. He didn’t rush up and didn’t put any pressure on up. He got a good deal on our trade i Geoff Black gave outstanding service and was very professional. He didn’t rush up and didn’t put any pressure on up. He got a good deal on our trade in. If you want a new Nissan,give Mr Black a try. U want regret it. Good Job with Black. Will sent people your way. David Harris. More

Used car Friendly and quick services. The price is right no pressure. Thanks Swann for your honest assistance. Highly recommend to family and friends on their Friendly and quick services. The price is right no pressure. Thanks Swann for your honest assistance. Highly recommend to family and friends on their next purchase. Outstanding More

Outstanding Service We have been looking for awhile and we have visited other Nissan dealers in the metroplex but when we were greeted by Geoff and sat down with all of o We have been looking for awhile and we have visited other Nissan dealers in the metroplex but when we were greeted by Geoff and sat down with all of our questions, we knew he was the person we wanted to do business with. He is straight forward and he knows both purchasing a vehicle and leasing. We told Geoff we wanted to think about it all and we would get back with him. When we returned home I got a call from a different Nissan dealer with just what I was looking for. Both the price and the automobile were exactly what we wanted. Fortunately my wife said let's call Geoff back and see what he can do. Immediately he matched their offer and we went back and filled out the paperwork. But Geoff didn't stop there he walked us through all the features of the car and followed up with phone calls to see if we had any questions about all the features on this car. We are extremely happy that we called Geoff back and we will be back to Grubbs from this point on as long as we can deal with Geoff. Richard Bonner More

outstanding service Said was outstanding in explaining the specification of different trucks. He was helpful in having us navigate through what would work best for us. Said was outstanding in explaining the specification of different trucks. He was helpful in having us navigate through what would work best for us. Very satisfied with our purchase. Thank you Said. More

Calm and Cool Underfire Said Aboukar was Calm and Cool with difficult buyer (myself) who inadvertently showed up at the wrong dealership. I was looking to purchase an infini Said Aboukar was Calm and Cool with difficult buyer (myself) who inadvertently showed up at the wrong dealership. I was looking to purchase an infinity Q40 I saw online from a sister dealership. Mr. Aboukar endured the back and forth and eventually I left with a superior Q40 and was very satisfied with my purchase. Also.. a shout out and Thumbs Up to Mark in finance for his outstanding help with all the paperwork. I left feeling very satisfied. Thanks for making car buying a better experience. Mark Steven Bell Fort Worth TX More

Above and beyond Darrick Phillips has went above and beyond our expectations concerning our Morano. He's very professional and his main concern is that we're happy. He Darrick Phillips has went above and beyond our expectations concerning our Morano. He's very professional and his main concern is that we're happy. He always takes care of us from dealing with our oil changes to our tires. Give this man a raise if he hasnt got one already. More

Spectacular Service Tiffany gives Stellar Customer Service and Always goes Above and Beyond to serve her customers. I really like that she is a great communicator . She Tiffany gives Stellar Customer Service and Always goes Above and Beyond to serve her customers. I really like that she is a great communicator . She is very friendly and professional. I have been a Customer for 10 years and Tiffany is my go to girl for Service. Grubbs is an Outstanding Family Owned Dealersjip and you will be happy with there Service. Eric and Jenna Grubbs are great people.I have pyrchased 2 cars from them. So if you are looking to buy a car or need great Service Grubbs is the place to go. More