
Grubbs Nissan
Bedford, TX
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1,041 Reviews of Grubbs Nissan
Absolutely amazing service I couldn't have asked for a better experience. Intelligent in every aspect. I knew what I wanted and did my research my self. But learned a few new th I couldn't have asked for a better experience. Intelligent in every aspect. I knew what I wanted and did my research my self. But learned a few new things as well More
Fast, extremely friendly service I'm a critic when it comes to customer service, as it seems to be a diminished trait in recent years, so when I actually receive excellent service I w I'm a critic when it comes to customer service, as it seems to be a diminished trait in recent years, so when I actually receive excellent service I want to ensure it is recognized. As my experience with multiple dealers' service departments over the years is typically painfully frustrating, it's generally something I dread dealing with. Numerous negative interactions and shady upsell attempts are unacceptable in my book; I expect honesty and integrity at a minimum, and with Darrick Phillips in the Service dept, I get exactly that *plus* a warm and friendly personality as a bonus. Couldn't ask for a better representative of a dealer service department. More
Knowledgeable Thank you Darrick for being so patient and helpful! Very knowledgeable - took the time to explain everything and answered all my questions without any Thank you Darrick for being so patient and helpful! Very knowledgeable - took the time to explain everything and answered all my questions without any hesitation More
Fantastic Service Darrick is an incredibly knowledgeable service advisor! He has fantastic customer service skills and dials in on the intricacies of your car's situati Darrick is an incredibly knowledgeable service advisor! He has fantastic customer service skills and dials in on the intricacies of your car's situation. Detail oriented, professional, and highly recommended. More
Darrick Phillips is AMAZING! The Service Advisor Darrick is amazing ! what an awesome person! took my nissan there to get inspected and also took my corolla to get inspected and h The Service Advisor Darrick is amazing ! what an awesome person! took my nissan there to get inspected and also took my corolla to get inspected and he was kind courteous and kept me informed on everything that was going on and even gladly took me a tour of the facility as it was my first time there! Would go back again and recommend darrick to anyone! More
Scheduled service Always love seeing Darrick when I need my car taken care of. He's thorough, quick and honest. He really knows his stuff and cares about his clients. Always love seeing Darrick when I need my car taken care of. He's thorough, quick and honest. He really knows his stuff and cares about his clients. More
Christopher's Review Wow! Darrick is a great guy with a great personality! He has helped me many times for various things. I know that if I ever need ANYTHING, he is the f Wow! Darrick is a great guy with a great personality! He has helped me many times for various things. I know that if I ever need ANYTHING, he is the first man on my list! More
7 months later.... same problem You would think after 7 months, I would have a problem resolved but despite so called efforts... I STILL have an oil leak. I also mentioned suspension You would think after 7 months, I would have a problem resolved but despite so called efforts... I STILL have an oil leak. I also mentioned suspension was bad when purchasing and the salesman reassured me the mechanic checked thoroughly and suspension is fine. Not 3 months later, suspension needs to be replaced... $2k worth of work. This was a horrible buy and wouldn't suggest purchasing a car from them if you need them to actually address and solve a problem. WORST car buying experience ever!! They say it's the car, I say it's the lack of problem solving. Dante was friendly but couldn't resolve my problem.... I'm sure it was out of his hands. More
I am mesmerized by the service. Darrick Phillips was the best guide i had he was able to help me out with all the needs for my car definitely best guy ever. He had so much patience a Darrick Phillips was the best guide i had he was able to help me out with all the needs for my car definitely best guy ever. He had so much patience and knowledge that i was able to understand what the problem was in my vehicle i will definitely continue to do Bussines here as long as there are people that are so friendly, energetic and enthusiastic like Darrick i will be a loyal customer for life i will also recommend him to all my friends Best service Advisor. Thanks for everything Darrick you are the man sir. More
Great customer service I just got to say i am very please by the way i was treated and i can say i fulley undestood what the service advisor was explaining to me becuse of t I just got to say i am very please by the way i was treated and i can say i fulley undestood what the service advisor was explaining to me becuse of the details and the explaining More