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Grubbs Nissan - Service Center

Bedford, TX

4.7
582 Reviews

582 Reviews of Grubbs Nissan - Service Center

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May 11, 2023

It’s a little pricey to get a replacement key for your vehicle. But, they do Great work!, And have an Excellent service staff. I’ll keep going back to Grubbs. Thank you everyone at Grubbs Niss More

by Fingers crossed 🤞
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell
May 15, 2023 -

Grubbs Nissan responded

We appreciate you choosing Grubbs Nissan and are proud to hear that you had a positive experience with our service staff. We understand the cost of replacement keys can be high, but we always strive to offer our customers quality work. Thank you for taking the time to share your thoughts and for supporting our business.

May 09, 2023

The work was done and the car returned on time. The rental car was filthy, though. As if kids were playing it it with sticky soda and chips. More

by sue.kunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Grubbs Nissan responded

We're glad to hear we could return your car in a timely manner, Sue! We apologize for the rental car's condition and will follow up with our team to ensure a cleaner vehicle is provided next time. Take care and thanks again, from all of us here at Grubbs Nissan!

May 04, 2023

Great quality and fast service! Advisors are friendly and professional taking care of the customer!!! More

by jdaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Ackerson
May 05, 2023 -

Grubbs Nissan responded

We couldn't ask for a better review! -Grubbs Nissan

May 03, 2023

Great service and employees. Brandon helped out and knew what I needed and was efficient. thanks Brandon More

by Steven11598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
May 05, 2023 -

Grubbs Nissan responded

Thank you for your great review of Grubbs Nissan, Steven! We're thrilled to hear that Brandon provided you with excellent assistance and we hope you won't hesitate to reach out if we can be of service again in the future!

May 01, 2023

Excellent service department that work hard to deliver a high standard of excellence and quality of service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Grubbs Nissan responded

David, thank you for recognizing the hard work and dedication of our service department at Grubbs Nissan! Delivering a high standard of excellence and quality of service is what we aim to do. We appreciate your five-star rating and hope to continue providing you with top-notch service!

April 29, 2023

Great customer service and they are the only nissan dealership I trust in dallas- Fort worth More

by Kenfoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Solano
May 02, 2023 -

Grubbs Nissan responded

Thank you for your confidence in the Grubbs Nissan team! We're grateful for your support and look forward to your next visit!

April 25, 2023

The service experience was quick and efficient. Brandon said It would take about an hour and it took just about an hour. I appreciate that. More

by C. J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
Apr 27, 2023 -

Grubbs Nissan responded

C. J., we're delighted to hear that Brandon and the team provided you with a quick and efficient service experience here at Grubbs Nissan. We know your time is valuable, so it's great to know that we were able to get you in and out in the time we promised. Thank you for your support!

April 22, 2023

Jeff all ways takes good care of us so I’m very happy with Grubbs! More

by Sheila Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Grubbs Nissan responded

We're so glad Jeff continues to earn your support, Sheila! Thanks for being a Grubbs Nissan customer. We look forward to your next visit!

April 21, 2023

Sal Díaz helped me and was very efficient and even got a technician to come out so I could explain to him the issue and had me on my way a day later More

by Talamantesalexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Ackerson
Apr 24, 2023 -

Grubbs Nissan responded

Thank you for sharing your experience! We're happy to hear Sal took such excellent care of you and we'll be sure to let him know how much you appreciate his dedicated service. Thanks again and please don't hesitate to reach out if our Grubbs Nissan team can be of assistance again in the future!

April 08, 2023

Thorough inspection proactive assessment of repairs prior to becoming costly. I was able to plan my next repair. More

by ia.castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson , Jarrett Ackerson
Apr 13, 2023 -

Grubbs Nissan responded

Thank you for sharing your experience! We appreciate your business and hope you won't hesitate to reach out if we can be of service again in the future! - The Grubbs Nissan Team

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