Grubbs Nissan - Service Center

As soon as I called Grubbs Nissan they set an appointment for my requested recall to be done and they order the parts they need to complete the repair and as soon as they call me to bring my car they get it for my requested recall to be done and they order the parts they need to complete the repair and as soon as they call me to bring my car they get it done in the same day and they order me a Lyft.to take me back home and back to the dealer when they finish my repair,I’m happy with the service. Thank you, Grubbs Nissan service department More

Dave my service agent went above and beyond to accommodate my appointment for repairs! Great work! accommodate my appointment for repairs! Great work! More

My service advisor Buddy is always very professional and keeps me advised of what they have completed and how much longer it will take. keeps me advised of what they have completed and how much longer it will take. More

Great service! ! Nice people, listened to my request! Gave me a car due to recall ! Nice people, listened to my request! Gave me a car due to recall More

Most courteous, prompt and professional service in the DFW area. Worth the drive from Dallas. DFW area. Worth the drive from Dallas. More

Identified and corrected problems efficiently. Didn’t charge a whole lot of money. All went smoothly. Didn’t charge a whole lot of money. All went smoothly. More

Dealership damaged my car, removed/lost a trim piece, while in their possession. I called the service representative (Buddy Melvin), who promised to call back with a response and never did. I called Se while in their possession. I called the service representative (Buddy Melvin), who promised to call back with a response and never did. I called Service Manager (Dan Tran), who promised to call back with a response and never did. I called the General Manager (Ethan Lee), who never returned my call. How can I trust a dealership with a new car purchase if I cannot trust them not to respond to a simple service issue like this. I purchased a new vehicle from them several years ago. But based upon this awful experience with them, I will NEVER AGAIN do business with Grubbs. Buyer beware! More

If you have 1/2 a brain, you will NEVER take your car here. This is the most unorganized group of people to ever walk the planet! They are also crooks. They give you a price that you will be responsib here. This is the most unorganized group of people to ever walk the planet! They are also crooks. They give you a price that you will be responsible for and then raise the price when the work is completed! This is one of the WORST dealerships I have ever had an experience with. BEWARE BEWARE BEWARE! More

Awesome service, friendly and knowledgeable staff in every department and that makes a real difference in customer service and making the customer feel comfortable and important. every department and that makes a real difference in customer service and making the customer feel comfortable and important. More