582 Reviews of Grubbs Nissan - Service Center
Great service overall. Need to check the exterior mirrors if car is washed. Mine were bumped out and I didn’t notice until I was on the highway. if car is washed. Mine were bumped out and I didn’t notice until I was on the highway. More
Chad Calkins went above and beyond for me today!! A+ service. I will be returning and referring my friends to him. 👍🏼Good service and quality! service. I will be returning and referring my friends to him. 👍🏼Good service and quality! More
Maintenance is the worst!!! Earlier this year, when they changed my car’s oil, and after couple of days I started noticing oil marks in my garage and the oil light started blinking, it turned out that the m changed my car’s oil, and after couple of days I started noticing oil marks in my garage and the oil light started blinking, it turned out that the maintenance guy did not even securely lock the oil drain valve. To make it worse, from another maintenance visit, i just found a wrench left inside the hood of my car after hearing all those noises while driving, well Nissan Grubbs, Bedford did it again since they are the only ones that work under my car’s hood. Would never recommend such a place and definitely need another service location! Carelessness is all over!!! More
This is a dealership that goes above and beyond in their servicing department. The availability and ease of rental vehicles is also appreciated. Also over the past year I was pleased to learn that they als servicing department. The availability and ease of rental vehicles is also appreciated. Also over the past year I was pleased to learn that they also have a top notch parts department. Christina and her associate are extremely efficient in navigating the parts procurement process. I would recommend Grubbs Nissan to anyone. Thanks again for a job well done! More
I really like the customer service was great, 1 thing was they over charge me, I have a Nissan Juke 2012 and took it for oil change. They charge 49.99 without my 10 dollars coupon, at the end of transaction they over charge me, I have a Nissan Juke 2012 and took it for oil change. They charge 49.99 without my 10 dollars coupon, at the end of transaction they added back 10.00 fee which it was back for 48.02 don't make sense. So i will call back to have 10 dollars refunded back. Thank you Sandra Garcia More
I received excellent service. I had a very short window of time, before travelling, to get my car serviced. I went in without an appointment and had no problems. of time, before travelling, to get my car serviced. I went in without an appointment and had no problems. More
I took my vehicle in to have my tires rotated. As usual, the customer service from Donny was excellent! And the service was quick. I am always treated friendly and professionally. Thank you Donny and Grubbs the customer service from Donny was excellent! And the service was quick. I am always treated friendly and professionally. Thank you Donny and Grubbs Nissan! More
Jon Tucker is the BEST advisor at Grubbs Nissan service center. Have bought 2 cars from Grubbs and have been a customer since 2012 and he by far is the best advisor I have ever dealt with. Very knowledgeab center. Have bought 2 cars from Grubbs and have been a customer since 2012 and he by far is the best advisor I have ever dealt with. Very knowledgeable and helpful. His communication was excellent with my cars progress and dealing with my insurance company. I will go through him from this point on. He should definitely be recognized for his work and dedication to his customers. He is a HUGE asset to y’all’s company. More
Fast check in, friendly service agents throughout every step, in my experience always quality service. My go to for authorized, guaranteed work done on my cars step, in my experience always quality service. My go to for authorized, guaranteed work done on my cars More
I always bring my car here because I trust the work. I’m glad the TV was off on this visit to service. The waiting room was much quieter. glad the TV was off on this visit to service. The waiting room was much quieter. More