Grubbs Nissan - Service Center

Never have any “the inspection indicated you need xyz “ COVID-19 safety practices observed. Clean and comfortable waiting area. Competent people and cordial. Will use for all my Nissan needs. COVID-19 safety practices observed. Clean and comfortable waiting area. Competent people and cordial. Will use for all my Nissan needs. More

Our service contact John Tucker was excellent. He communicated extremely well throughout the whole process of our car repair. He was very diligent in getting to the root of our car issue. I was hesit communicated extremely well throughout the whole process of our car repair. He was very diligent in getting to the root of our car issue. I was hesitant to come to a dealership for repair but John made us feel comfortable and was extremely kind. Great customer service. Fast turnaround time. Thanks to John, Grubbs will have us as repeat customer. Our service was covered 100% by Nissan. We are thankful for all the work Grubbs Nissan put into making our experience great. More

They greeted me right away. Was friendly and serviced my car without appointment. I went in late aftrrnoon and did not think I would get service, totally surprise. car without appointment. I went in late aftrrnoon and did not think I would get service, totally surprise. More

Service techs were really knowledgable about what was going on with my vehicle and got right to it...love the fact that i was able to rent a vehicle to get to work..really appreciate great quality of ser going on with my vehicle and got right to it...love the fact that i was able to rent a vehicle to get to work..really appreciate great quality of service and will be back More

Not happy with the service but because I am credit challenged I have to suffer. I was charged $1000 for "Accessories" on a used car. That was not detailed cleaned on the inside. By the way the salesma challenged I have to suffer. I was charged $1000 for "Accessories" on a used car. That was not detailed cleaned on the inside. By the way the salesman lied about. I had to go a buy a light bulb for the headlights because it was out. Torn leather seats. Plus I had to bring it back up there a day after getting out of the hospital. Because the person that changed the oil didn't take the time to make sure he/she did their job properly. This was my 2nd purchase from Grubbs and it will be my last. I will politely take my money to another dealership. Also I would like to add. Before coming to Grubbs I purchased 4 vehicles and sent a few customers to my previous dealership. Because they weren't liars, delivered what they promised, and Customer Service was on point. My salesman left which is how I ended up at Grubbs. I am grateful for the full tank of gas, and the GM saw me and took my complaint seriously and had them look at my vehicle right away. I appreciate that. However having to come to the dealership after being in the hospital for 4 day because of an employees lack, is unacceptable. Hey I have bad credit, these are the things you deal with right, being taken advantage of. I feel like I got screwed with no lubricant! I will use this vehicle to help get my credit back on track. And go elsewhere for my next purchase. Have a great day...... Now not even having the car 6 months. It broke down on me as I was driving. Had to push it out the street(I hurt myself in that process). It needs $1000 worth of repairs. I purchased a warranty. But guess what! The warranty doesn’t cover the repairs! Boy did Grubbs screw me over when they sold me this lemon🥺 I have made 5 payments on the car. And it broke down. And do you think Grubbs Nissan will do anything to rectify it. Nope. Can’t get a return call or email. I hope these people sleep well at night! More

This place is the best.. they take care of you quick. Polite and friendly. Thay make you feel like part of the family..I will be back for all my vehicle maintenance issues here to this location ONLY.. Polite and friendly. Thay make you feel like part of the family..I will be back for all my vehicle maintenance issues here to this location ONLY.. More

Brought my Altima in for a routine oil change. Jimmy Carey was very courteous and made sure my car was serviced in a timely manner. Great customer service! Carey was very courteous and made sure my car was serviced in a timely manner. Great customer service! More