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Grubbs Nissan - Service Center

Bedford, TX

4.7
582 Reviews

582 Reviews of Grubbs Nissan - Service Center

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February 05, 2020

Love my Rogue. Everyone was kind, polite, honest and prompt!!! Thank you for knowing your work. Keep up the great work and I will tells others. Thanks More

by Shelia.humphries
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben McVeigh, Damian Logan
Feb 20, 2020 -

Grubbs Nissan responded

Thank you for writing this fantastic review and giving us such a high star rating! Please let us know if there is ever anything else we can do for you!

January 25, 2020

They were wonderful, Jimmy was very nice, polite, took wonderful care of us, washed my Nissan, explained in detail what was done, thank you very much More

by Nona
Recommend Dealer
Yes
Employees Worked With
Jimmy Carey
Feb 20, 2020 -

Grubbs Nissan responded

Nona, we really appreciate your positive feedback! Thank you for taking the time to leave us this review. We hope that you will come back and see us again soon!

January 23, 2020

They do an outstanding job and it’s done on time. They make sure you are given excellent service. Very comfortable and professional, I’m very pleased. More

by faabonner
Recommend Dealer
Yes
Employees Worked With
Jimmy Carey
Feb 20, 2020 -

Grubbs Nissan responded

We really appreciate the excellent rating! Thank you for taking the time to leave us this feedback!

January 20, 2020

Everyone was professional and friendly . I came to get recall fixed on my vehicle it was almost time for oil change I was advised so they went ahead and did it also. I was there less time than expected . More

by Karla
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Grubbs Nissan responded

We're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

January 14, 2020

The experience was very good. Everyone was very courteous. thank you for everything. The waiting area was very clean. Also staff was great. Thank you More

by marusty
Recommend Dealer
Yes
Employees Worked With
Danny Wilkins
Feb 20, 2020 -

Grubbs Nissan responded

Thank you for taking the time to leave us this feedback. We hope you'll give us another chance to show you how much we value your business!

January 09, 2020

Grubbs is an AWESOME DEALERSHIP, AND I WOULD RECOMMEND THEM TO EVERYONE I KNOW, AND EVERYONE THERE DOES THEIR JOBS WITH EXCELLENCE. Love it! SUPERB More

by janiedefield
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wilde, Shantai Isom, John Nguyen
Feb 20, 2020 -

Grubbs Nissan responded

Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.

January 09, 2020

Damage passenger rear light I brought my vehicle in for rear taillight damage that was sustained while doing trim repair. After addressing the issue with service, I was told the More

by iwicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Santos
Feb 20, 2020 -

Grubbs Nissan responded

We would like to apologize for any negative experience you may have encountered on our behalf, and we apologize for the delay. Rest assured, this is not the level of customer care we strive for. In an effort to make things right, please call our General Manager, Ethan Lee, at 817-786-4818. Thank you.

December 21, 2019

it was good..........I just want the behavior improved. other than that it remains to be seen if you keep the same satisfaction level or not. More

by KIS_HIF
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Wilkins, Said Aboukar, Mylake Green, Jimmy Carey, Alex Diaz, Rod Franklin, Jerry Creach, Reuben McVeigh
December 14, 2019

This is the only dealership my car has ever been serviced by and it’s been over 2yrs. Great customer service. Professionalism. Knowledgeable about cars. I mean I’m just pleased all around with this dealershi More

by AdrienneKorday
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valesquez, Jimmy Carey
December 11, 2019

Customer service from this dealer leaves a good impression to customers like myself. I really appreciate your employee named Jimmy Carey, which makes Nissan great! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Jimmy Carey
Dec 12, 2019 -

Grubbs Nissan responded

Mark, we're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

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