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582 Reviews of Grubbs Nissan - Service Center
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October 14, 2019
Went because my car wouldn’t start the past weekend My brakes were stiff & car wouldn’t start Sunday. Took it for diagnostics; felt the brake switch needed to be changed based on online reviews. Jimmy h My brakes were stiff & car wouldn’t start Sunday. Took it for diagnostics; felt the brake switch needed to be changed based on online reviews. Jimmy helped me and turned out brake switch needed to be changed. I was still under warranty which was a good thing. Jimmy also called and said my brake fluid needed to be flushed && there were 2 air filters that needed to be changed (those 3 not under warranty). Also I had been having an issue with the front detector on my car. It was malfunctioning && it was changed as well under warranty. Overall I’m very satisfied. I drive my car everyday so I’m glad it was fixed in one day. They also provided me a car for the day. I asked about an extended warranty && he spoke with me about it and also informed me not to let them sell me anything! Loved that. Not many salesmen would do that. More
by Kierra R
Employees Worked With
Jimmy Carey
October 03, 2019
Service Manager did an awesome job taking care of my Rogue today. Appreciated him taking the time to show me what needed in repairs to my Rogue, plus showing the read outs to justify the upcoming repai Rogue today. Appreciated him taking the time to show me what needed in repairs to my Rogue, plus showing the read outs to justify the upcoming repairs. This goes above an beyond care to a customer. This is why I really like going to Grubbs Nissan. More
by Robert
Employees Worked With
Dustin Tomlin
September 28, 2019
Almost fun Went in to get service on my Titan, went by to say hi to Ramon and conversation turned to my wife and life would be easier with a second vehicle and s Went in to get service on my Titan, went by to say hi to Ramon and conversation turned to my wife and life would be easier with a second vehicle and shortly thereafter I'm surprising my wife with an Altima. More
by lgenlewis62
Employees Worked With
Ramon Rodriguez
September 27, 2019
Working with the Service department The personnel was professional and friendly. The work was completed in a timely manner. I was made aware of any problems that may arise, and what it w The personnel was professional and friendly. The work was completed in a timely manner. I was made aware of any problems that may arise, and what it would take to fix it. More
by geegee
Employees Worked With
September 27, 2019
Excellent customer service I am very very happy Mr jimmy is excellent customer service time I am very happy special thanks to him he is very nice man customer service I am very very happy Mr jimmy is excellent customer service time I am very happy special thanks to him he is very nice man More
by Bobby alavi
Employees Worked With
Jimmy Carey
September 11, 2019
Great work! Customer service was excellent! Everyone I came encountered with greet me with a smile. I went into the dealership for a recall on my Altima, and they Customer service was excellent! Everyone I came encountered with greet me with a smile. I went into the dealership for a recall on my Altima, and they finished it within a timely manner. They did not have to keep my car overnight! Team member were great! Thanks for your service! I will most definitely be coming back. More
by Keana Porter
Employees Worked With
Shantai Isom, Dustin Tomlin, Justin Ortega
September 05, 2019
My Car alignment I arrived in the late afternoon and my car alignment was done in a record 35 mins! Additionally, I asked them to check my tires to see if they neede I arrived in the late afternoon and my car alignment was done in a record 35 mins! Additionally, I asked them to check my tires to see if they needed to be rotated or replaced and they reported back on that, too. More
by faridahb
Employees Worked With
Justin Ortega
September 05, 2019
very efficient Very friendly and accommodate staff helpful with my appointment for oil change and any other needs and my vehicle was ready and also pleasant car wash Very friendly and accommodate staff helpful with my appointment for oil change and any other needs and my vehicle was ready and also pleasant car wash More
by Rosie
Employees Worked With
Jose sorry didn't get last Name
September 02, 2019
Excellent customer reps Everyone I encountered, whether involved with servicing my vehicle or not, were professional and courteous. Great staff and facilities. Excellent loca Everyone I encountered, whether involved with servicing my vehicle or not, were professional and courteous. Great staff and facilities. Excellent location near my home in Euless. More
by Flo
Employees Worked With
Justin Ortega
