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Grubbs Volvo Cars Grapevine
Grapevine, TX
256 Reviews
Grubbs Volvo Cars stands out from other dealerships through its commitment to providing a seamless, customer-focused experience with a strong emphasis on innovation and service quality. Here are some key differentiators:
Family-Owned Legacy: As part of the Grubbs family of dealerships, Grubbs Volvo carries the legacy of a family-owned business with deep roots in the community, offering personalized service that bigger, corporate dealerships may lack.
Exclusive Inventory: Grubbs Volvo offers a wide range of premium, luxury Volvo vehicles, known for their Scandinavian design and advanced safety features. This includes exclusive models and trims not always available at other dealerships.
State-of-the-Art Facilities: The dealership is equipped with modern service centers and customer lounges, ensuring a top-tier experience whether you're shopping for a new car or servicing your current one.
Transparent Pricing: Grubbs Volvo prides itself on offering transparent, competitive pricing without the hassle of hidden fees, providing customers with peace of mind throughout the buying process.
Customer-Centric Services: They provide a variety of customer-focused services, including Volvo Valet, which offers pick-up and delivery options for service appointments, ensuring convenience for busy clients.
Community Engagement: Grubbs Volvo is involved in local events and charitable initiatives, fostering strong ties to the community and reinforcing their family-owned business values.
Certified Pre-Owned Program: Grubbs Volvo offers a robust certified pre-owned program, which gives customers access to rigorously inspected, high-quality used vehicles with extended warranties and roadside assistance.
These factors combine to create a dealership experience that is tailored to customers seeking both high-quality vehicles and exceptional service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 256 reviews
April 28, 2022
Adam was amazing to work with! As an out of state buyer, he streamlined the process and didn’t play games. Best car buying experience to date! As an out of state buyer, he streamlined the process and didn’t play games. Best car buying experience to date! More
by Jean Marie
Employees Worked With
Adam Alzoubi
April 15, 2022
Worst car buying experience ever! I believe that because I was a woman, they thought I lacked care buying knowledge and tried to take advantage of me. I stopped by to look at a Volvo I believe that because I was a woman, they thought I lacked care buying knowledge and tried to take advantage of me. I stopped by to look at a Volvo XC90 on April 2nd; it was a Saturday, and as you can imagine it was a busy place. Found the right car, the sales guy Ben was patient, and he tried. The sales manager Shad in the "back" offered the bare minimum on my trade. KBB on the Grubbs Volvo website was offering $7200 more than what they first showed me. After I refused the first offer, they quickly went up by 5,500. The rest of the process was deceitful, promising to take off the dealer add-ons and not reveal the interest rate, only payments, and terms. After wasting 5 hours of a Saturday, I left the dealership and regretted ever having stopped at Grubbs Volvo. I have since purchased a Volvo at a Dallas Volvo dealership and had an exceptional experience. More
by e2ortiz
Employees Worked With
Ben, Shaddai Warren
December 21, 2021
They did not really respond timely. By the time they finally got back to me, the car I wanted had been sold. Overall a disappointing experience. Everyone was polite when they did communicate with me, th finally got back to me, the car I wanted had been sold. Overall a disappointing experience. Everyone was polite when they did communicate with me, though. I'm sure they're busy, so I understand. More
by FW
Employees Worked With
Mo Hasan
December 15, 2021
Despite some early hiccups in our search, working both with Wesley Mahaffey-Kohler who is the Volvo manager and especially with Whitney Belfer in sales proved to be the experience we were looking for in p with Wesley Mahaffey-Kohler who is the Volvo manager and especially with Whitney Belfer in sales proved to be the experience we were looking for in purchasing our new Volvo! For example I was experiencing getting to know the tech side of my new car - Whitney brought a Volvo employee, who is a millennial (and probably grew up attached to a computer ) to my home to help me understand. Augustine offered any. help any time to me! That is only one example of the 'beyond the necessary' customer service I have experience. So if you are looking for an excellent, very safe and beautiful - go for the Volvo and go and ask for Whitney (or Wesley). More
by susan
Employees Worked With
Whitney Belfer, Wesley Kohler
October 14, 2021
In purchasing a new Volvo, everything about Grubbs is excellent, starting with the salesman, Daniel Anderson. He's very knowledgeable about the product, was efficient in placing our order, and did a fir excellent, starting with the salesman, Daniel Anderson. He's very knowledgeable about the product, was efficient in placing our order, and did a first class job of demonstrating the features upon delivery. He's low pressure and so is Arya in the the financial department which made the whole experience very pleasant. Highly recommended. More
by VolvoTexan
Employees Worked With
Ayra Farahmand, Daniel Anderson
August 22, 2021
I have always felt confident that my car would be taken care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in co care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in communication. Prices are reasonable and competitive. I do not plan to go anywhere else for car care. More
by Cakirven
Employees Worked With
Sammie Ogunniran 5 Stars
May 10, 2021
Joe O’Day with Grubbs made for my best car buying experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors ove experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors over multiple weeks, he thoughtfully put together pricing with both dealer promotions and rebates, as well as finding employer discounts. He was patient, never pushy... thoughtful and helpful. We were purchasing a Volvo, but I’d suggest reach out to Joe for any branded car at Grubbs or a wider search. He is rarer than one-in-hundred, you don’t often find honest helpful sales reps like Joe. Reach out to him, you'll be glad you did. More
by JT
Employees Worked With
Joe O'Day
January 09, 2021
We had a great experience at Grubbs and I love my new car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would reco car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would recommend Grubbs Volvo! More
by DMM
Employees Worked With
Wes Kohler
