Guaranty Chevrolet

It was an easy smooth process. No haggle. Sales rep was awesome. He was very upfront and personal No haggle. Sales rep was awesome. He was very upfront and personal More

My go to chevy service! I make sure to go to Ericka for my scheduled appointments, shes on top of what my car needs and completely honest with what needs to be done. Thank I make sure to go to Ericka for my scheduled appointments, shes on top of what my car needs and completely honest with what needs to be done. Thank you again Ericka!!! More

Great customer service. The staff is knowledgeable friendly and very attentive. I always feel welcome. The staff is knowledgeable friendly and very attentive. I always feel welcome. More

Ed with Guaranty Chevrolet provided exceptional customer service and experience. I will be a returning customer service and experience. I will be a returning customer More

It was a waiter oil change. It was faster than usual. The gentleman was friendly and helpful It was faster than usual. The gentleman was friendly and helpful More

Great service. Efficient, fast. Very clean. Met my expectations. Was able to do service on my car with no appointment needed Efficient, fast. Very clean. Met my expectations. Was able to do service on my car with no appointment needed More

Really good team and customer service keep going lake this. I’m really happy every single time this. I’m really happy every single time More

The sales person were very attentive very helpful I had the opportunity to work with Anthony then I have to another day and Jonathan was amazing The only issue was jose Partida from Finance manager . the opportunity to work with Anthony then I have to another day and Jonathan was amazing The only issue was jose Partida from Finance manager . Dear Management Team, I am writing to formally report a concerning experience we had with Jose Partida from the finance department during our recent attempt to complete a purchase. During the financing process, Mr. Partida repeatedly insisted that we purchase accessory insurance that we clearly stated we did not want or need. He then informed us that if we refused to purchase this insurance, all of our previously agreed-upon discounts would be removed. This statement felt coercive and misleading, as it appeared our discounts were being used as leverage to force the purchase of additional products. We made it clear that we wished to proceed without the accessory insurance; however, we were told that doing so would negatively impact the deal. This approach made us feel pressured and uncomfortable, and ultimately it led to us walking away from the transaction entirely. We believe this conduct does not reflect transparent or ethical business practices and wanted to bring it to your attention for review. We would have preferred to complete the purchase, but the experience left us with no confidence in the process. Thank you for taking the time to review this matter. We hope this feedback helps prevent similar situations for future customers. Sincerely, Luis Sanchez More

Cameron provided excellent, efficient, and professional customer service. The process was quick and easy. We inspected the Silverado truck and took it for a testing drive. The financial part was also seaml customer service. The process was quick and easy. We inspected the Silverado truck and took it for a testing drive. The financial part was also seamless. I had never experienced an nonpainful financing process until now. I will return back, no doubt about it to purchase more vehicles for my construction company. And all you should also go to Guaranty Cheverolet dealership for your next vehicle purchase! More

Excellent speed of service and communication - everything was explained and updates were provided as needed. was explained and updates were provided as needed. More