Guaranty Chevrolet

went in to get my car checked out since it was leaking and soon as i pulled up to there drive and opened my hood the service advisor (Ricardo) told me it would be $180 since i didn't have warranty due to and soon as i pulled up to there drive and opened my hood the service advisor (Ricardo) told me it would be $180 since i didn't have warranty due to having short tube headers and an intake (don't know how that voids warranty if its not causing any problems (Magnuson moss warranty act) i ended up leaving my car and once they said they "found" the problem they told me there is oil sitting underneath my supercharger which i obviously already knew thats why i took it in, i contacted Edelbrock and the manager from edelbrock spoke with my advisor and were suppose to keep in touch when they both agreed to do a smoke test, not once dis the manager from edelbrock hear from Ricardo the advisor they did the smoke test and said "we think its leaking from the front main sea" they also charged me $180 for a smoke test and didn't get straight to the problem literally only saying "we think" so i ended up paying $360 for some xxxxxxxx xxx service that didn't even find my problem but still took $360 out of my pockets these guys think your dumb don't let these guys make a fool out of you. definitely would not recommend this dealership to anyone at all. xxxx is xxxxing ridiculous. i will be back to argue my money back with the Magnuson moss warranty act you can have aftermarket parts and still have warranty, if your mods are causing your car problems then your warranty is voided but THEY HAVE TO PROVE THAT THE AFTERMARKET PARTS ARE CAUSING THE PROBLEM WHICH THEY COULDN'T DO. More

I was looking to purchase a specific vehicle they had in stock, I spoke to someone on internet sales and that person was Adolfo, at first he sounded friendly over the phone, when I went to go look at the ve stock, I spoke to someone on internet sales and that person was Adolfo, at first he sounded friendly over the phone, when I went to go look at the vehicle, I told him what my budget was and at first he tried to work with me, but then he seemed to get irritated by me for me asking questions and telling him that this is my budget and so one and so forth, he said let me talk to my manager he did it about 4 times and he still wouldn't budge from the price saying that he is losing money, at the end of the day I just left he didn't seem too professional, his breathe smelled like coffee, he didn't seem to care at all, I would not recommend going to him if you are looking to buy a car More

Great experience I purchased a used 2014 malibu here and had a great experience. The business is also very clean and has a huge showroom. Thank you Guaranty! I purchased a used 2014 malibu here and had a great experience. The business is also very clean and has a huge showroom. Thank you Guaranty! More

Amazing customer service I bought my 2018 Chevy Silverado last night and i love it. Brin Laxamana helped me out and answered all of my questions regarding payments. I will rec I bought my 2018 Chevy Silverado last night and i love it. Brin Laxamana helped me out and answered all of my questions regarding payments. I will recommend Guaranty Chevrolet to all of my friends and family. More

Worst customer service If i could give less than 1 star i would. My wife an i found a used tahoe online, we were very interested in so i called down there to see if they sti If i could give less than 1 star i would. My wife an i found a used tahoe online, we were very interested in so i called down there to see if they still had it, someone answered and said they thought so and would call me back to tell me if it was still there. They never called back, that should have been the first clue not to use them. We showed up around 1030am and there was a salesman there to help, he was good and helpful. this so called certified used tahoe had dead battery when we first tried to look at it. as we drove the tahoe the molding by the windows was coming off and the engine had a rough idle in drive. We like the tahoe even though it might have engine problems, it was still covered under gm power train warranty so we said we would buy it if they fixed the issues, they said they would, but who knows how long that could take. Any way after repeated attempts to get the total price for the Tahoe, the salesman said we will talk about it in the finance room. Finally We go into the finance room and he's got all the final pricing done, we told him we never agreed on a purchase price. The financial officer said you didn't do that already? we said we never talked about pricing i was suppose to do that with you, needless to say we were pretty pissed off at this point since its now 330pm. We asked to speak to the manager and were told he was to busy to come talk to us and that was just the price. So we asked again to speak with the manager. We sat there for the manger (joe)when he finally showed up he came in and said basically i have 5 salesman to deal with i don t have time to help you, but im here now what do you want, my wife and i tired to make a deal and willing to buy the problem riddled tahoe, and we were looking for a little compensation for not being able to drive the Tahoe home today, he litterally said the price is what it is and take it or leave it, i really dont care. He was so loud and would hardly let us get a word in. After that my wife and i were shocked the way he was acting. After he left we got up and told told the financial officer we needed a little time to talk about it we will be back in about 5 min so we went outside and discussed it and despite the rude manger we were going to buy it so we went back in and told the financial officer we would move forward with the deal he said im sorry but joe the manager said i have to do the next contract first then we'll get back to you. After that its now 5pm and could not believe that after just 5 min they blew us over, we just could not deal with rude customer service and left. Buyer beware! I will NEVER buy a vehicle from guaranty Chevrolet EVER! More

Amazing Experience Two words Anthony Vega. Most honest salesman I've ever worked with. He was patient and showed me the same 4 trucks at least 3 times each on 5 differen Two words Anthony Vega. Most honest salesman I've ever worked with. He was patient and showed me the same 4 trucks at least 3 times each on 5 different days. I had 1,001 questions and he patiently answered them all. He was patient with me helping me decide whether I wanted new or used and carefully and accurately explained all of the features of every truck several times. When I finally settled on a truck he came through along with Darren Rutledge the General Manager to get the truck to fit into my budget. I have purchased 4 cars in my lifetime and this was by far the smoothest and most pleasant car buying experience of them all. At no point did I feel any high pressure tactics from Anthony or Darren. They treated me like a human being rather than a lottery ticket and it went a long way. I would highly recommend buying here from Anthony and Darren if you want a fair price and honest advice on what to buy for your needs. If you don't want to have to play games then buy from these guys. If you like playing games with the car salesman then look somewhere else, because these guys are the real deal. More

Worst service experience ever. Had our vehicle in their shop for six days and all that was wrong with it was a few error codes needed to be reset. They charged me that whole time fo Had our vehicle in their shop for six days and all that was wrong with it was a few error codes needed to be reset. They charged me that whole time for the loaner vehicle and when I finally got my car back the on star signal was erased and the entire wifi systems would not work. Then they refused to reset it with out charging me for it. More

What a great experience! My experience with Guaranty Chevy was awesome. The sales staff was really friendly and knowledgable. They were able to help me get a great deal on the My experience with Guaranty Chevy was awesome. The sales staff was really friendly and knowledgable. They were able to help me get a great deal on the new Colorado. I just purchased it yesterday, but I've been getting tons of compliments on my new truck. The sales process was quick and pain free. Rafael in finance went out of his way to make sure I was comfortable and understood the whole deal. He was even able to reduce the bank's previous quote on the rate of my loan. Joe Renden, Chad Poda, and the rest of the staff were overly friendly and made my car buying experience a breeze. I would recommend this dealership to my friends and I will be a repeat customer. Thank you. More

Guarantee you will love your experience at Guaranty Chevrole Unbelievable! I was the lucky winner of a new Chevy Cruze, provided by Guaranty Chevrolet, at Holy Family Cathedral's fund raiser. My first car was a Unbelievable! I was the lucky winner of a new Chevy Cruze, provided by Guaranty Chevrolet, at Holy Family Cathedral's fund raiser. My first car was a 1954 Chevrolet and my last Chevrolet line of cars, until now, was a 1965 Stingray. I have only had the new Cruze a few days and I must say I Love It! When I picked up the car, it had been cleaned, tank filled with gas and topped off with a huge gift bow. Everyone there was so helpful and welcoming. Nancy Reyes assisted me with all the paperwork and introduced me to the owner and to Bianca Soto, who showed and explained the use and operation of many of the cars features, including pairing my phone with the in-vehicle Bluetooth system and getting me started on Onstar. Everyone I dealt with at Guarantee Chevrolet was so professional and welcoming. I would highly recommend Guarantee Chevrolet, and for that matter, the Chevy Cruze. Thank you Guarantee Chevrolet. ~Kirk Beatty~ More

Top Notch Dealer in Southern California, Guaranty Chevrolet! Thank you all for such a great experience. I looked at the Ford, Toyota Hybrids and found the Chevy Volt the best of the best. I called and spoke to B Thank you all for such a great experience. I looked at the Ford, Toyota Hybrids and found the Chevy Volt the best of the best. I called and spoke to Brian Laxamana he was the most respectful, courteous sales person. They had the paperwork completed within the hour, he had the car washed and charged AND he delivered the car to me on the show room floor. I've purchased many new cars, never had a delivery quite like this one, A1 Top notch!. They even have a person that goes over the features of the car along with Brian. Setting up OnStar to simple radio stations. They wouldn't let me leave without feeling comfortable. Showed me the service department for my future needs, oil changes etc. Met the GM Darren, VERY professional crew! Felt like I was part of their family by the time I left. Thank you Guaranty Chevrolet, Thank you Brian, Joe, Bianca and the owner. I will send everyone your way for their Chevy needs. Sincerely, Thomas More