Guaranty Chevrolet - Service Center

Took my truck in for coolant leak repairs and spark plugs and cable replacement, the truck did not have the check engine light on when they took it in. However when they completed the work and turned the tru and cable replacement, the truck did not have the check engine light on when they took it in. However when they completed the work and turned the truck back to me, the check engine light is on. Advisor said that air duct intake was broken before they touched the truck that that’s the reason the check engine light is on. Well before the check engine light was not on. The advisor blames me that the air duct intake was broken before. I’m sure their tech broke the intake but they won’t take accountability. Be cautious with these shady people (advisors) at service at Chevrolet Guarraty at Santa Ana. More

Easy to make appointment online. Staff was friendly and responsive. Erika was great to work with! Staff was friendly and responsive. Erika was great to work with! More

Guaranty once again delivered as they always do! Can't thank these guys enough, I appreciate getting the truck done way faster than promised Can't thank these guys enough, I appreciate getting the truck done way faster than promised More

Good job and not a long wait time. Everyone one very professional. Thank you Leonardo Vasquez Everyone one very professional. Thank you Leonardo Vasquez More

Always enjoy the transparency and clear communication. Leo always goes above and beyond offering his help and expertise. Leo always goes above and beyond offering his help and expertise. More

Great customer service from Erika Alvarez. She is the best all around. Very informative and helpful. She is the best all around. Very informative and helpful. More

Great service by Leo! I aprreciate his help with my vehicle. Also they washed my car. I aprreciate his help with my vehicle. Also they washed my car. More

I spend around 10k to repair my vehicle here and last time they said my fuel pump bad need replacing and cost 2k, I am ok to replace after replace I am driving and gas all leaking out from fuel pump they time they said my fuel pump bad need replacing and cost 2k, I am ok to replace after replace I am driving and gas all leaking out from fuel pump they install and they ask me to tow my vehicle to dealership with my expense I paid 175 dollars to tow my truck to dealer and by the end of the day they call me and let me know my truck ready for pickup I am so happy and pick up my truck and next morning I drive my truck to work and when I drive on a freeway 110 gas start leaking lots more and my truck completely shut down I call dealer and they ask me to pay my own money to tow back dealer without any responsibility of their fault, I have to pay another 400 dollars to tow my truck back then they keep my truck for a week and tell me that it will cost another 1k to repair, this is a theft and unacceptable More

Guaranty Chevrolet diagnosed and repaired a serious issue in the same day. The TCM and Bypass valve for the transmission was replaced and thoroughly tested. Service Advisor JAMES VEGA was outstanding and ke in the same day. The TCM and Bypass valve for the transmission was replaced and thoroughly tested. Service Advisor JAMES VEGA was outstanding and kept me well informed throughout the day. And the Tech who diagnosed/repaired/tested is equally outstanding. More

Friendly, respectful & efficient. I've been going for years and am very happy with their service. I've been going for years and am very happy with their service. More