Guaranty Chevrolet - Service Center

Brought my car to replace my brakes, and after the supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my bra supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my brakes again "for customer satisfaction." Unfortunately, however, the same issues continued to happen. I brought the car back again and was told they didn't know what was causing the issue and returned my car to me without fixing the issue (car shook very badly when I used the brakes). Today, I took my car to an i dependent mechanic and was informed that the dealership service never changed my rotors when they replaced my brakes!! Also, last Friday I called the Advisor because my tire sensor had turned on even though my tires weren't low. The advisor did not pick up my call and despite leaving a message, no Advisor has returned my call in over a week. I am very disappointed by the lack of professionalism this dealership service center has demonstrated and feel like I paid for a service that was not fully or properly performed. More

I have enjoyed the staff at Guaranty for over 30 years. All are pleasant, knowledgeable and very helpful. All are pleasant, knowledgeable and very helpful. More

I have enjoyed the staff at Guaranty for over 30 years. All are pleasant, knowledgeable and very helpful. All are pleasant, knowledgeable and very helpful. More

Took 5 days to get my car fixed for simple repair not planning to go back anymore planning to go back anymore More

Erika in the service department was very helpful with your dash camera installation and nice your dash camera installation and nice More

Great customer service. I did not agree with having to fix fuse box because of a loose screw. Felt forced to pay for fuse box and just to check the vehicle is a lot. I did not agree with having to fix fuse box because of a loose screw. Felt forced to pay for fuse box and just to check the vehicle is a lot. More

Erika es una excelente empleada siempre muy atenta siempre tiene una actitud muy positiva gracias Erika siempre tiene una actitud muy positiva gracias Erika More

Fast and efficient I did not wait as I could walk home while service being done while service being done More

It was a really good experience, the service great ! Paul how helped me just perfect. I’m really happy and satisfied with everything. I will definitely recommend Simpson Chevrolet ! Thank you ! Paul how helped me just perfect. I’m really happy and satisfied with everything. I will definitely recommend Simpson Chevrolet ! Thank you ! More

Fast and efficient got in last minute on Saturday morning Christmas weekend morning They were great morning Christmas weekend morning They were great More