Gulfgate Dodge Chrysler Jeep Ram

Bait and Switch with Poor Customer Service skills I came to Gulfgate with my debit card out ready to purchase a vehicle. After the test drive I was even more convinced to buy. However, the price she I came to Gulfgate with my debit card out ready to purchase a vehicle. After the test drive I was even more convinced to buy. However, the price sheet brought back to me was roughly $3500 more than the price advertised online (which is why I came to your dealership...the advertised price). Jaron explained the warranty that was added to the car, he also mentioned it was a way for the dealership to recoup some of the labor cost for prepping the vehicle. After I told him I was not going to pay more than the advertised price, he got his manager. His manager confirmed that he would not sell the car for less than the elevated warranty price. After the director's departure, I continued discussions with Jaron, I expressed my displeasure of the bait and switch tactic. Jaron began to tell me I was a bad consumer because if I didn't pay the elevated price I was preventing him from supporting his daughter. This was the absolute worst sales tactic I have ever seen. At this point I walked out of the Used Car building and went straight to NEw Car building asking for the GM. I met a gentleman named, I believe his name was Carl, whom I explained my entire experience with. HE left me for a minute, I assume to speak with Jaron and his team. The GM returned and honored the advertised price. I left with the vehicle I wanted. I absolutely love the car. I am less than thrilled about what I had to go through to purchase it. I will say the Finance Manager I dealt with was very nice and very friendly. More

Great people Everybody was great. As soon as I walked in the service department I was greeted. Everyone ask me if I needed help as soon as I walked in. Everybody was great. As soon as I walked in the service department I was greeted. Everyone ask me if I needed help as soon as I walked in. More

Recall replacement Everything was nice until guy I was working with brought the dirty air filter out for my truck and held it over newborn car seat and asked did I want Everything was nice until guy I was working with brought the dirty air filter out for my truck and held it over newborn car seat and asked did I want it replaced Really rub me the wrong and I was just there the weekend before for oil change and service agent asked I said no can’t afford it right now get it next time so it had to be in my notes but no one ever brought it out More

Trucks. Por que me gusta los trocas del dealer y como atienden me gusta a mi y mi esposo como esplica el Sr Adolfo Escalante eh comprado 4 veces y el nos ayu Por que me gusta los trocas del dealer y como atienden me gusta a mi y mi esposo como esplica el Sr Adolfo Escalante eh comprado 4 veces y el nos ayuda mucho Gracias More

Excellent service dept I researched all the dealers in town before my visit and found gulfgate had the highest rating and it's true!! Those guys are great. They solved my p I researched all the dealers in town before my visit and found gulfgate had the highest rating and it's true!! Those guys are great. They solved my problems. Thanks to Luis and Allen. You guys are Superstars!! More

Oil change.multipoint inspection I had a wonderful experience..in getting routing maintenance..as well as having my car detailed all at the same time..the staff was friendly an polite I had a wonderful experience..in getting routing maintenance..as well as having my car detailed all at the same time..the staff was friendly an polite. an was able to answer my questions to my satisfaction..the gentleman who wrote up my service order is name Deonne he was so professional. More

Fast and fast! I don’t really leave reviews but we had a great experience my car need recalls and I needed a new hubcap and got it all taken care of and we got a new I don’t really leave reviews but we had a great experience my car need recalls and I needed a new hubcap and got it all taken care of and we got a new Jeep JL Rubicon too, thanks Daniel C. More

Great efficient service Excellent service! I was able to walk in, buy the part that I needed, and have the part installed in less than an hour and a half. Very efficient empl Excellent service! I was able to walk in, buy the part that I needed, and have the part installed in less than an hour and a half. Very efficient employees at Gulfgate Dodge! More

Not Totally Satisfied The main reason for bringing truck in was for the squeaking noises you can hear when going over a speed bump or even hitting a hole in street. STILL D The main reason for bringing truck in was for the squeaking noises you can hear when going over a speed bump or even hitting a hole in street. STILL DOES THIS More

Best dealership ever Daniel and Roberto got the job done. I had alot of obstacles to overcome but daniel, roberto, and alexis made the extra mile to get me exactly what i Daniel and Roberto got the job done. I had alot of obstacles to overcome but daniel, roberto, and alexis made the extra mile to get me exactly what i wanted. I would recommend this dealership for anybody.great experience More