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Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
1,809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,809 reviews
August 09, 2018
Wonderful fast service The service was good accurate and done in a timely manner. The employees were very helpful and considerate of my issues service was great thanks The service was good accurate and done in a timely manner. The employees were very helpful and considerate of my issues service was great thanks More
by mstazz04
Verified CustomerEmployees Worked With
Juan Davis, Luis Estrada
August 09, 2018
Great Service Your service department was great in handling my 6 month service and recall on my car. It was raining hard outside and they made sure that i didn't ge Your service department was great in handling my 6 month service and recall on my car. It was raining hard outside and they made sure that i didn't get wet. More
by mblackwell34
Employees Worked With
Deon Wallace
August 09, 2018
Great service experience I called ahead of time to get a quote for a battery & installation. I spoke with Deon who gave me the quote and told me to ask for him when I got ther I called ahead of time to get a quote for a battery & installation. I spoke with Deon who gave me the quote and told me to ask for him when I got there. When I met with him, he took my information, advised me of the wait times and made sure that I didn’t have any concerns. My wait time was shorter than expected and all my concerns were addressed. More
by katinag
Employees Worked With
Deon Williams
August 08, 2018
Prompt and Efficient Luis and team were able to address the issue as well as ensure that the recall issue was also taken care of. He kept me uodated on the status of the v Luis and team were able to address the issue as well as ensure that the recall issue was also taken care of. He kept me uodated on the status of the vehicle throughout and ensuted that it was ready to go before the weekend. More
by Ram1500HTX
Employees Worked With
Luis Estrada
August 08, 2018
great service Brooke Dufrene was a great help. I enjoyed my short time at gulfgate dodge. Mr. Dufrene even activated my trial service of xm radio. I got in and ou Brooke Dufrene was a great help. I enjoyed my short time at gulfgate dodge. Mr. Dufrene even activated my trial service of xm radio. I got in and out with no problems More
by kenrsmit
Employees Worked With
Brooke Dufrene
August 07, 2018
Great Service I went in for an oil change at 9am. And was out with an 1-1/2. Deon provided excellent service and even went beyond to help me get a part changed in m I went in for an oil change at 9am. And was out with an 1-1/2. Deon provided excellent service and even went beyond to help me get a part changed in my car. No issues here. More
by Love
Employees Worked With
Deon Wallace
August 07, 2018
How Business is conducted Everytime I go to this dealership it is always straight disappointment from service to sales ,they never put the customer first. Today , I had a app Everytime I go to this dealership it is always straight disappointment from service to sales ,they never put the customer first. Today , I had a appointment for 4:00pm in which I was not addressed until 5:00pm which isn’t bad considering this is a big business however ,when I stepped in the door Ricardo on service said he will be “right with me” and completely forgot about me a sales man name Russ was trying to make a quick penny in which he tried to trade my vechile.. stating “I got you ,you won’t need the service done ,I will get you out this vechile .I informed Russ that I stay far and needed my vechile serviced today. All I know is ,it came down to having to put money down when he originally approached me .. To say ,my vechile was never serviced so I asked for a loner considering I drove 28miles across town after work in which Russ states ,”your car not driveable all of a sudden” I was applaud that statement was even made to me ;he stated service was close and request that I speak to his manager Mike in which I voiced my concerns on the situation and how I have travel across town for my vechile to originally be serviced but mike was nonchalant as well stating I can go to ANY DODGE DEALERSHIP, as if he didn’t value my service? I feel like if service would have helped me in a timely manner or if Russ didn’t provide false advertisement I would never be in this situation More
by mitchell.sharese123
Employees Worked With
Russ, Ryan Martin, Luis Estrada
August 07, 2018
Great and timely matter. She was great and very attentive. Got me in and out with in a hour and a half. Everyone was helpful and smiles every where. They even washed my baby She was great and very attentive. Got me in and out with in a hour and a half. Everyone was helpful and smiles every where. They even washed my baby and vacuumed. In and out with no hassle or unpleasantness. More
by yolandahouston533
Employees Worked With
TJ January , Maggie Dinkins
August 05, 2018
Service experience Was having an issue with service lights coming on the service advisor was very helpful and went above and beyond to help me out with my problem. Was having an issue with service lights coming on the service advisor was very helpful and went above and beyond to help me out with my problem. More
by tyrra1
Employees Worked With
Brooke Dufrene
August 04, 2018
factory recall Had to take my vehicle in for a recall but I was in and out in a few hours. liked the atmosphere, and my agent was very polite. Had to take my vehicle in for a recall but I was in and out in a few hours. liked the atmosphere, and my agent was very polite. More
by earmand
Employees Worked With
Gary
