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Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
1,809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,809 reviews
July 26, 2018
Great Experience The whole environment at the dealership was nice. I came in to look around to see if I wanted new or used. After talking to Mr. Walker and Mr. Davis, The whole environment at the dealership was nice. I came in to look around to see if I wanted new or used. After talking to Mr. Walker and Mr. Davis, they we able to get the numbers for a new truck in the range I was considering for a used one. Most of all, they answered all my questions and there was no pressure to buy. I left feeling like I got a great deal. More
by THADDIUSJOHNSON
Verified CustomerEmployees Worked With
Reginald Walker , Juan Davis
July 25, 2018
Standard maintenance Great service group been providing maintenance on my vehicles for years. Always professional always on time and clear up front cost for repairs if nee Great service group been providing maintenance on my vehicles for years. Always professional always on time and clear up front cost for repairs if needed Gary is not just a great service professional he has become a friend More
by james@metalsinspection.com
Employees Worked With
Gary borel
July 25, 2018
Bad service Took long to actually do service on car and did not even fix the problem!! Car still making noise from before service appt and they were suppose to ac Took long to actually do service on car and did not even fix the problem!! Car still making noise from before service appt and they were suppose to actually do a full car inspections to check everything! Was called back a few days later because I wrote this review about service and dealer. They said they would look into getting car checked again but needed to speak with director of dealer and still have yet to hear back from them! More
by None
Employees Worked With
Steven hernandez and Louie
July 25, 2018
Awesome My recent experience with GDCJM was phoneminal! I received a call regarding a recall; I called GDCJM got a scheduled appointment and had a loaner car My recent experience with GDCJM was phoneminal! I received a call regarding a recall; I called GDCJM got a scheduled appointment and had a loaner car for the weekend. When my car was ready, I received a courtesy call and returned the loaner. I almost bought the loaner car... More
by sonja.thornton12
Employees Worked With
Luis Estrada
July 24, 2018
Poor service After waiting for my appointment, which was made two days prior to my serve date, my truck never got looked at. I was promised it would be diagnosed w After waiting for my appointment, which was made two days prior to my serve date, my truck never got looked at. I was promised it would be diagnosed with a day due to it going back in for the same warranty covered problem within a year. This never happened. So I was forced to pull my truck from Gulfgate so I could have a vehicle to drive. My truck still needs to go in but Gulfgate has not had a loaner to offer me. Horrible service. Patsy was understanding in my frustration but could not help solve my problem. More
by j.perez2126
Employees Worked With
Patsy
July 24, 2018
Very bad experience very bad really disappointment!! Mrs.patsy Johnson was really rude, my wife ask patsy for a bottles of water, she reply if we don’t have any in the fridge then we don’t have any more. Mrs.patsy Johnson was really rude, my wife ask patsy for a bottles of water, she reply if we don’t have any in the fridge then we don’t have any more. Later about 5 minutes another customer ask patsy for some water she went inside and grab that person water and place more on the fridge. Very unprofessional very disappointment with the service of patsy . My wife approach to MR. Luis estrada desk to ask him a question as she got to his desk he rapidly pick up the phone and act busy when he supposly hang up the phone he stand and walks ways from his desk leaving my wife unattendant very unprofessional from Luis Estrada !! More
by GALLARDO.03
Employees Worked With
Patsy Johnson , Luis Estrada
July 24, 2018
Maintenance issue My reason for visiting today was regular oil change. When I arrive I was met by customer service person. He introduced himself then ask how can he My reason for visiting today was regular oil change. When I arrive I was met by customer service person. He introduced himself then ask how can he help me. I explained my jeep is do for oil change. Moments later my car was taken to the back. I had great cup coffee and walk around viewing the lot. Within no time at all my stay was over. thanks Gulfgate More
by HENRY.JERRY59
Employees Worked With
Juan Davis
July 24, 2018
Had recall on my truck The waiting wasn't too bad the workers are friendly did a good job do have too go back for another.part to be replace The waiting wasn't too bad the workers are friendly did a good job do have too go back for another.part to be replace More
by flores.paul86
Employees Worked With
Patricia Johnson
July 24, 2018
Excellent Service Every one is always nice and kind. Always A1 customer service. When I come in as a walk in I am still seen in a timely manner. Every one is always nice and kind. Always A1 customer service. When I come in as a walk in I am still seen in a timely manner. More
by woods_06
Employees Worked With
Patsy Johnson
July 24, 2018
Accurate I'm always busy at the office and in between time I can shoot off a email real quick. I like how Brooke Dufren was communicating with me through email I'm always busy at the office and in between time I can shoot off a email real quick. I like how Brooke Dufren was communicating with me through email and keeping me posted on ever step of my service More
by mscotton1436
Employees Worked With
Brooke Dufren
