Gulfgate Dodge Chrysler Jeep Ram

Great staff. Every time I have been to this dealership, the service has been impeccable. They are very responsive and timely. In the past, I would get my oil chan Every time I have been to this dealership, the service has been impeccable. They are very responsive and timely. In the past, I would get my oil changes and service done anywhere but the dealership because of the long waits, lack of appointments and high service prices. I don’t have any of these issues at Gulfgate. More

Excellent service I came in without a appointment and Mr. Gary Borel took care of me. I had a issue with my battery and I also need a oil change. He took my van in and I came in without a appointment and Mr. Gary Borel took care of me. I had a issue with my battery and I also need a oil change. He took my van in and I got it back in the same day. :) Thank you More

Inspection The inspection was quick & easy. very friendly customer service! They also gave me a tire rotation with the service. Answered any and all questions I The inspection was quick & easy. very friendly customer service! They also gave me a tire rotation with the service. Answered any and all questions I had. More

Best service department HANDS DOWN Im new to this service department but I will never go anywhere else for service on my Dodge charger. I love it here! Friendly staff. Quick return of m Im new to this service department but I will never go anywhere else for service on my Dodge charger. I love it here! Friendly staff. Quick return of my car. Best loaner vehicles in the market. Best of all HELPFUL! More

Great It was very good service,fast & professional he told me exactly wat was expected from the beginning and the deal went better than it’s ever had for me It was very good service,fast & professional he told me exactly wat was expected from the beginning and the deal went better than it’s ever had for me in my opinion More

Great job Ricardo was very helpful. Found the problem and told me that they would be able to fix it as soon as the part came in. Ricardo was very helpful. Found the problem and told me that they would be able to fix it as soon as the part came in. More

Great Job I’m giving 10 stars because overall they help me out to the fullest. That really matters being a customer knowing there here to help I’m giving 10 stars because overall they help me out to the fullest. That really matters being a customer knowing there here to help More

Great! Julio was a great sales man. He stayed late to help me and was very informative. I liked the popcorn at the dealership as well. Julio was a great sales man. He stayed late to help me and was very informative. I liked the popcorn at the dealership as well. More

Clearly if you can read... Today, we went in to purchase a vehicle, which online stated it would be $17,081. We knew it wouldn’t be out the door at that price, but we knew there Today, we went in to purchase a vehicle, which online stated it would be $17,081. We knew it wouldn’t be out the door at that price, but we knew there would be some wiggle room. Andrew works up a quote for over $26,000! Then when we go back and forth on the 3rd time, he comes over to talk to us, and can’t do much better than $23,000+, he asked how we got our numbers, he says, “well clearly if you can read, you’d know.” I’m sorry, in a customer service industry, that is not how you talk to people. He then states,”oh I may have the wrong vin number.” Exactly, why you shouldn’t make judgement and smart remarks to people, you made a mistake on top of talking down to people who were ready to walk out with a new vehicle today. Andrew did not reach out to apologize for his not-so-wise tongue nor did anyone else from the company. In the car buying world, the customer comes first, and we definitely were not treated with respect today. Very disappointed in Gulf Gate Dodge- the actions of one, ruin our whole view on this business (and that’s sad, because our sales rep, was great, and they lost out on a sale - plus a waste of several hours today because of Andrew’s behavior.) if this is how this business operates, the business will not survive; from what I’ve read, several other people have my same viewpoint on their experience there too! More