
Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Not the best car buying experience Xavian was very friendly. I had no complaints with him. When it came time to deal with paperwork was when I had several issues. The computer went down Xavian was very friendly. I had no complaints with him. When it came time to deal with paperwork was when I had several issues. The computer went down and I had to go home and return later to complete the paperwork. It seemed to be assumed by the dealership that i wanted every single option available to increase the total price of the vehicle. It would have been considerate of them to ask me my needs first. I don’t like feeling like I’m being taken advantage of. More
Best vehicle purchase ever KB made my buying experience a blast and taught me a lot in just the short time I was there. I arrive at 11 and the entire process was complete by 2. KB made my buying experience a blast and taught me a lot in just the short time I was there. I arrive at 11 and the entire process was complete by 2. More
Electrical Problems The wait time was no more than 10 minutes. Louis escorted me to the truck and allowed me to explain the problems I was having. He was patience and att The wait time was no more than 10 minutes. Louis escorted me to the truck and allowed me to explain the problems I was having. He was patience and attentive. I was invited to coffee and a seat in the waiting room. Informed me of the Enterprise requirement and explained what things they would ask of me. Wasn’t long before I was picked up. I was given the option to waist until the vehicle was ready. I declined because of my busy schedule. Sandra More
Great service .. and customer service Great service and quick fix.. they took good care of me recalls on my vehicle .. customer service was great and they explained in details what was wro Great service and quick fix.. they took good care of me recalls on my vehicle .. customer service was great and they explained in details what was wrong with my car More
They did very good work They made sure to let me know everything that was wrong and they made sure everything was ok with my truck Thank y’all again They made sure to let me know everything that was wrong and they made sure everything was ok with my truck Thank y’all again More
Great Service Gary Borel is a great service manager to work with in keeping my vehicles maintained and repaired. I’ve been going to Gary for the last 13 years and Gary Borel is a great service manager to work with in keeping my vehicles maintained and repaired. I’ve been going to Gary for the last 13 years and he has always provided great service and very professional. More
Much better service this time Was concerned after a not so great service the first time. Problem was fixed. This time was much better. Gary made this experience much easier with Was concerned after a not so great service the first time. Problem was fixed. This time was much better. Gary made this experience much easier with the rental and the time it took to get it done. Was very pleased. Small issue at pick up but Paul took car of that also. More
Recommendation of Associate I would like to take the time to acknowledge your associate Deon Wallace. He showed exceptional customer service and went above and beyond to help me I would like to take the time to acknowledge your associate Deon Wallace. He showed exceptional customer service and went above and beyond to help me with all my questions and concerns. He kept a smile on his face and showed great customer service. Hopefully one day he can move up in his position and lead others. Thanks, More
Five more hours wasted Took my vehicle for the second time 4 or 5 hrs later was finally given a diagnosis and price to repair but they don't have the part in stock, judging Took my vehicle for the second time 4 or 5 hrs later was finally given a diagnosis and price to repair but they don't have the part in stock, judging by the conversations in waiting area there seem to be a lot of dissatisfied customers More
Oil change Took my vehicle in for oil change. Service was fast and everyone was very helpful. Very pleasant experience. Will be delighted to recommend this servi Took my vehicle in for oil change. Service was fast and everyone was very helpful. Very pleasant experience. Will be delighted to recommend this service center to friends and family. More