Gulfgate Dodge Chrysler Jeep Ram

Recall service visit My appointment I made was for 7am. The recall installment was only supposed to take one day. I received a call around 2 pm saying that they did not ha My appointment I made was for 7am. The recall installment was only supposed to take one day. I received a call around 2 pm saying that they did not have the part I needed for my recall. My issue is why was I barely being notified of this if I brought my car in first thing in the morning and the part needed for the recall was not in the inventory and no one bothered to check even though I made my appointment a week in advance. Also, when I received my car the next day the seatbelt buckle was stuck under the seat and the center console. I had to use a crowbar to wedge and pry it out from under the seat. Overall very POOR service. More

Fast easy and had lot of choices They was really helpful choosing my first ram and I loved it ... easy fast service friendly employees . I would come back to get another vechile ! They was really helpful choosing my first ram and I loved it ... easy fast service friendly employees . I would come back to get another vechile ! More

Great Service I arrived on the lot and was met by Julio he was courteous and professional. He allowed me to vent and asked me What I Wanted. I advised and he went o I arrived on the lot and was met by Julio he was courteous and professional. He allowed me to vent and asked me What I Wanted. I advised and he went out of his way to provide me my 2018 Challenger. I left the dealership with a big smile. Thanks Mingo More

Savvy, great customer service, and friendly staff. Sales representative was very helpful in finding the perfect truck that met my needs and was also within my financial budget. The sales manager also i Sales representative was very helpful in finding the perfect truck that met my needs and was also within my financial budget. The sales manager also introduced himself and was informative throughout the whole process making it less stressful and more exciting. More

Oil change The only negative thing was the waiting. Way too long just for oil change. Customer service was great tho. Just the waiting period was not good. The only negative thing was the waiting. Way too long just for oil change. Customer service was great tho. Just the waiting period was not good. More

Great Experience I was very satisfied with my visit to your Service Department. I arrived and was questioned about my needs as soon as I entered the building. I didn I was very satisfied with my visit to your Service Department. I arrived and was questioned about my needs as soon as I entered the building. I didn't have to wait to be serviced and it didn't take long to accommodate what I needed done. This is the type of place most people look for when they need help...Thanks More

I had a great experience at Gulfgate Dodge service center I would highly recommend Gulfgate Dodge Service Center to all of my family they were great in handling my vehicle and getting me in and out in a timel I would highly recommend Gulfgate Dodge Service Center to all of my family they were great in handling my vehicle and getting me in and out in a timely manner also offered other services that I needed on my truck that other dealerships overlook. More

Fast service I was running a little late for my oil change and they still had fast services. The service man was very courteous and he explained our coupon. I was running a little late for my oil change and they still had fast services. The service man was very courteous and he explained our coupon. More

Did not check a bad light when Jeep was new, should have been done since the charge said delivery fee but not done properly , sorry I had a $200 add on fee at the a bad light when Jeep was new, should have been done since the charge said delivery fee but not done properly , sorry I had a $200 add on fee at the last moment when signing More

Awesome Service!! Very professional, courteous, respectful and called me by my name each time! Explained the Service to be done and an approximate time to complete. Mad Very professional, courteous, respectful and called me by my name each time! Explained the Service to be done and an approximate time to complete. Made sure I had a ride so I could keep my schedule for the day. Called me when vehicle was ready, as promised. Answered all my questions without being condescending. I’m so very impressed with their service center! More