
Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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xxx Dealership I wouldn't even give this excuse of a dealership 1 star but I need to leave an honest review. The absolute WORST place to purchase a vehicle. The I wouldn't even give this excuse of a dealership 1 star but I need to leave an honest review. The absolute WORST place to purchase a vehicle. The staff doesn't communicate, managers don't return calls and don't take your concerns seriously, oh and how could I forget DON'T APPRECIATE YOUR BUSINESS. Andrew Cordova, GM? Hm, you couldn't get the GM to answer the phone even if your life depended on it. The Finance guy in Used Cars, Ryan? I don't know which habit it worst, lying or not returning people's calls. Our Salesman Mike? How could I forget! He forgot us after we purchased our used vehicle. Dodging calls after making excuse after excuse. Christian in Used Sales? Pathetic Car Salesman who is dumbfounded at any and all questions. My husband and I walked into that dealership with a trade in and put our application in with Ryan to drive out with a 17' Dually and a 15' Charger. Well, turns out all we got was the xxxxing run around. We were told approval for both of the vehicles THEN we were told only the charger but that he could FOR SURE get us into the SLT 2500 buuuut the next day told us that we couldn't get into it despite his promise SO he told us we could get into a car as long as it was under $35000 SO we pick a 17' Jeep for 31,9 and even with a co-signer this guy promised he could get me in it and even let me drive it off the lot. 4 days later (mind you, they never called us to update us) we call and call to get a hold of someone and when we do (Christian) he informed us that we were approved and in the single digits. GREAT RIGHT!? No. We called later on the way up there and he informed us that he was misinformed and I wasn't approved. I was pissed. After sitting in that lobby for 5 hours Thursday, which have Salesman running around cussing and not acting professional while I have my toddler with me I was ready to be done. I am waiting for a gift card currently that we were advertised and promise up until signing when everyone decided to not even return our calls, not like they did in the first place. I have been waiting for about 3 weeks now. It is advertised and promised at signing but yet no one will acknowledge our xxxxty customer service, unbeknownst to them, right? Wrong. My husband has reached out to Mr. Cordova and let me tell you that this man can't return a call if your life depended on it. The dealership is flawed to say the least but the real crack in the foundation comes down to the staff. Don't waste your time. Don't waste the trip because all you'll get is disappointment and empty promises from incompetent Salesman just making a buck. Gulfgate Dodge, you haven't heard the last from me and your owner will be contacted. More
Excellent Service Xavian Johnson helped me purchase a 2016 Charger Sxt. He was very helpful and firmly believed in everything that he was doing. I honestly didn't know Xavian Johnson helped me purchase a 2016 Charger Sxt. He was very helpful and firmly believed in everything that he was doing. I honestly didn't know if I could get a vehicle but he got it done! More
Competent and Painless I've purchased many cars, but dealing with Jeff and the rest at Gulfgate Dodge was quick and painless. I appreciate a competent company with well tra I've purchased many cars, but dealing with Jeff and the rest at Gulfgate Dodge was quick and painless. I appreciate a competent company with well trained sales and support staff. I was so impressed, I replaced my wife's car with a Jeep the next day with Jeff at Gulfgate. De'Sean in finance was on the ball and was able to communicate the details in a precise and understandable way. They have a great team at Gulfgate, we will be going back and highly recommend them. More
Customer service Jaron Richardson is the best salesman he took my interest in buying a car very seriously he took his time with me and I really appreciate Jaron Richardson is the best salesman he took my interest in buying a car very seriously he took his time with me and I really appreciate More
Extremely Good Experiance It was my first time buying a car and I did not know what to expect, Ismael helped turned that around by making the experiance a good one. It was my first time buying a car and I did not know what to expect, Ismael helped turned that around by making the experiance a good one. More
Great Car Buying Experience It was great working with Lee Brown at GulfGate Dodge. He was very courteous, patience, and considerate of our time and budget. He truly made our car It was great working with Lee Brown at GulfGate Dodge. He was very courteous, patience, and considerate of our time and budget. He truly made our car buying process smooth and easy. We got a great deal on a 2017 Dodge Journey! I would highly recommend the GulfGate Dodge and Lee Brown to my family and friends. More
Key Report I came to Gulfgate Dodge to have an additional key created. The support team was very helpful. They provided me fresh popcorn and water which was a we I came to Gulfgate Dodge to have an additional key created. The support team was very helpful. They provided me fresh popcorn and water which was a welcomed treat. Thanks for your help! More
2017 Dodge Journey Great customer service! Darrie Clark helped us thru the entire process, careful listener and landed us in exactly what we needed! Thank you so much!! Great customer service! Darrie Clark helped us thru the entire process, careful listener and landed us in exactly what we needed! Thank you so much!! More
Great experience I had a great experience I will be referring others to this dealership. The salesman was Very helpful and respectful. Thanks for everything I'm very s I had a great experience I will be referring others to this dealership. The salesman was Very helpful and respectful. Thanks for everything I'm very satisfied. More