Gulfgate Dodge Chrysler Jeep Ram

AWESOME SERVICE My experience at Gulfgate Dodge was GREAT. Ms G Cloud, and Shontrell took excellent care of me. I knew what I wanted they assisted me with exactly tha My experience at Gulfgate Dodge was GREAT. Ms G Cloud, and Shontrell took excellent care of me. I knew what I wanted they assisted me with exactly that, it wasn't a long process and as a result I am now enjoying my Chrysler 200 Touring. They didn't hassle me and since then I am still receiving great service from follow up calls. I would recommend my sales people anyday More

Service sucks! They are so unprofessional. They lost my car for 1 day and don't call me to update me with anything. I have to call them. Then they claimed to have They are so unprofessional. They lost my car for 1 day and don't call me to update me with anything. I have to call them. Then they claimed to have the parts to my truck and call me the next day to let me know they don't and it will take 5 more days till I get my car back. I got my Jeep towed to the Sunday at 3:45 called the receptionist and let her know the Jeep was being delivered. I thought everything was fine come Monday no call or anything so I called at 9 to be told they can't find my car. I was calling through out the day they still couldn't find it. Almost 5 they found it. Tuesday they didn't call me or anything so I called to be told they haven't looked at it. OK come 4:45 I call asking for.some.kind of feed back I was told they would call me back in 15 min. 15 min went by and nothing I once again called at 6:455 to be told they STILL haven't got to diagnose my car. Wednesday I called and nothing I call again to be told they looked at it what it was and the cost I asked how soon can u fix it. She claimed to have all the parts and it would be ready Thursday morning I said finefix it. Come Thursday morning at 11 I get a call letting me know that they DO NOT have the part after they told me they did and my car won't be ready till the 26th! I am so frustrated with this. This is my only car and school starts is 3 days. Do they care? NO! I am beyond mad. After losing my car to lying to me. This is ridiculous! They can't even give me a call to let me know something I have to be calling them. It's their business and they are unprofessional. As a business owner I would never treat my clients like this! NEVER AGAIN WILL MY TRUCK BE BROUGHT HERE! More

Purchased a 2014 Dodge Durango, which was considered a demo with approx 275 miles. The radio stations wouldn't come in or would static on some stations. I was told the service dept would take care of it i demo with approx 275 miles. The radio stations wouldn't come in or would static on some stations. I was told the service dept would take care of it immediately. The service dept wasn't able to get me in on the same day so I sched an appt and after a few days I noticed an oil leak. When I took the vehicle in for service I explained the oil leak as well so the service advisor explained that she would have it looked at. They did a dye diagnosis to find out where the leak was and told me to come back in a week and they also had to order a cable for the antenna which would take about a week. I called back to take the vehicle in for the cable and was told unfortunately the cable was on back order it it could take up to a year. The advisor was very nonchalant and I'm here thinking this is the type of thanks I get with my new vehicle purchase. So then I questioned about the leak and the advisor told me to drive it another few miles and then come back. I refused and told her that I would NOT go any further because if it's something major it could make the problem worse. She ended up scheduling an appt and there was an oil leak, which they fixed. However my cable antenna has still not shown up and this has been almost a month! Not to mention I discover two of my vents falling out of socket. I refused to revisit this dealership and took it into another dodge dealership. I will never purchase another vehicle from Gulfgate Dodge and dare to buy another Dodge!!! More

My company purchased a Dodge Caravan with the Business Link “On the Job Incentive” In addition to and part of the sales agreement was assurances by Gulfgate Dodge that ComTech would be entitled to pa Link “On the Job Incentive” In addition to and part of the sales agreement was assurances by Gulfgate Dodge that ComTech would be entitled to participate in a promotion entitled “On the Job Incentive” as part of a Business Link promotion from Dodge which provided the customer up to $1,000 of reimbursable commercial graphics allowances. The president on behalf of ComTech, provided an estimate from Build A Sign of Austin, Texas, for the 2012 Caravan wrap, was provided to Gulfgate on January 24, 2013; and later a photograph of the wrap and the final invoice for the graphic wrap was sent on March 6, 2013; a copy of the final bill was sent. Since that time, ComTech has made numerous phone calls and e-mail contacts with Gulfgate Dodge and Dodge Chrysler. To date, his request for fulfillment of the $1,000 incentive has been denied. The conduct of Gulfgate Dodge in the sale of this Dodge Van was a false, misleading and deceptive . I have spoken to Alonzo, James Davis and Chrysler and they could not care. More

She has worked with my parents before and they loved her go getter attitude and her ability to work deals. She did a great job helping me out and getting me a great deal. go getter attitude and her ability to work deals. She did a great job helping me out and getting me a great deal. More

er all it was a good experiance. A little pricey fir the er all it was a good experiance. A little pricey fir the work done. But still ok. Connie was very nice. A little busy but when she was work with me er all it was a good experiance. A little pricey fir the work done. But still ok. Connie was very nice. A little busy but when she was work with me she was verygood More

Priced advertised is not price you get, also add $1995 for nitrogen, wheel locks and GPS Tracker. Total price over $4000 of what it can be purchased elsewhere. This is what gives dealerships a bad name. for nitrogen, wheel locks and GPS Tracker. Total price over $4000 of what it can be purchased elsewhere. This is what gives dealerships a bad name. More

Overall it was good when the staff was busy they pointed me to someone else to assist me no frustration no agony just smooth sailing me to someone else to assist me no frustration no agony just smooth sailing More

Our experience with Dodge Dealership was excellent. Ms. Theresa Hill sold us our first new car, a Dodge Avenger 2013. She was very friendly and professional at the same time. We did not feel like we were Theresa Hill sold us our first new car, a Dodge Avenger 2013. She was very friendly and professional at the same time. We did not feel like we were a target, like she was out to get us for every cent we had. She made us feel comfortable, like we were family. We really feel that she gave us the best deal that she possibly could. She was also expedient, we did not have to wait for hours for her to prepare paperwork and get it to finance to close the deal. She is a very sweet an honorable person. If my wife and I were to see her on street, we would give her a big hug, like she was family. She's the best, please tell her that for us. More

When I initially walked in, I asked the cashier where was the service desk and she pointed toward the window. Although Patsy was at her desk, I waited about 10 minutes until a gentlemen came over and told h the service desk and she pointed toward the window. Although Patsy was at her desk, I waited about 10 minutes until a gentlemen came over and told her to take care of me. She was nice and immediately gave me my options for getting a 90K or 120k service. I was pleased with the maintenance; however, I thought the price was outrageous for the services performed; ie, for the check engine light parts were less than $50, but labor was a whooping $200. Even though the truck had 97k miles, I chose to get the 90k service which I could have gotten cheaper elsewhere by getting the services done separately. Patsy did give me a 10% discount which I appreciate. More