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Gullo Ford of Conroe - The Woodlands - Service Center

Conroe, TX

4.9
638 Reviews
Call Service Center (281) 367-0000

638 Reviews of Gullo Ford of Conroe - The Woodlands - Service Center

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November 30, 2022

Service Coordinator Chase was outstanding to work with and communicated throughout the process which was refreshing. More

by trust_combos.0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Dec 02, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for the five-star review rating! We are thrilled to hear service advisor Chase and the service team have been very helpful and able to provide a positive customer service experience for you. Thank you so much for choosing Gullo Ford of Conroe as your first choice for service!

November 29, 2022

Got by car in same day…repaired and returned same evening. Courteous and helpful staff. More

by dwhorton60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Dec 02, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Dwhorton60, thank you for leaving such a great review and high star rating. Your satisfaction means a lot to us, and we truly appreciate you choosing Gullo Ford of Conroe for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again! Take care!

November 28, 2022

Service assistant Emily kept me informed of the status of my car and reported additional issues the technician found. More

by Difz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Dec 02, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Difz, thank you for taking the time to leave us a positive review! We're so pleased to hear that everything was completed to your satisfaction and service advisor Emily was able to provide a positive service experience for you. Emily is one of the best! We hope you continue to choose Gullo Ford of Conroe for all your vehicle needs. Please let us know if there is ever anything else we can do for you! Safe travels.

November 22, 2022

Excellent customer service! Always helpful and friendly. They keep their appointment times and send reminders so everything runs smoothly. The best place to take your vehicles i More

by Sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechele
Report | Print
Nov 24, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Sb, Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

November 22, 2022

Service was great our car is running good again. Everything seems to be going smooth. More

by teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waseem
Report | Print
Nov 24, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Teri, we're pleased to hear everything was completed to your satisfaction! At Gullo Ford of Conroe, we value our customers and we look forward to seeing you on your next visit. Take care!

November 18, 2022

This was my first time to Gullo Ford. I was very pleased with the svc dept and my Scv Rep, Dean. Professional and courteous. More

by AnitaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 29, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Hi Anita, thank you for taking the time to leave us a positive review! We're so pleased to hear that everything was completed to your satisfaction and service advisor Dean was very professional and able to take great care of you! We hope you continue to choose Gullo Ford of Conroe for all your vehicle needs. Please let us know if there is ever anything else we can do for you! Safe travels.

November 15, 2022

Juan and Robert were provided me with excellent customer service, great experience. Great knowledge of what I needed done at the dealership. More

by karenlogsdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan and Robert
Report | Print
Nov 29, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Karenlogsdon, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one. Your satisfaction means a lot to us, and we truly appreciate you choosing Gullo Ford of Conroe for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 09, 2022

I was mostly assisted by Kendal and Cory, who provided all the information needed to get my car repaired. They were very friendly and patient to answer all my questions. The final repair went very well an More

by Klfarr62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendal and Cory in Collision Service
Report | Print
Nov 15, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Klfarr62, we're so pleased to hear that everything was completed to your satisfaction and happy to hear Kendal and Cory were able to provide an informative and friendly experience for you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We are honored to have earned your continued repeat business with us for over 25 years and hope you continue to choose Gullo Ford of Conroe for all your vehicle needs! We hope to see you again soon!

Nov 15, 2022 -

Klfarr62 responded

Thank you so much for responding to my review. The whole experience went very well. On a different note, I have a 2017 Ford Escape recall letter. I have called the service department to schedule an appointment. I had to leave messages twice but no one has ever called me back. Any advice? Karen Farr Klfarr62@gmail.com

November 08, 2022

Excellent customer service. Got me in when I had a conflict. Do great work. Thanks. More

by Chasfields81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Nov 12, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Chasfields81, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2022

Chase took excellent care of my wife’s new Explorer St . Very attentive to us . Wouldn’t consider any place else! More

by Ironman10518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sterner
Report | Print
Nov 15, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Hi Jeff, thank you for taking the time to leave us a positive review! We're so pleased to hear that everything performed on your new Ford Explorer ST was completed to your satisfaction and service advisor Chase was very attentive and able to take great care of you! We hope you continue to choose Gullo Ford of Conroe for all your vehicle needs. Please let us know if there is ever anything else we can do for you!

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