Gullo Ford of Conroe - The Woodlands

Making an appointment was the way to go. The oil and transmission fluid were changed in a timely manner. No needless repairs were forced on me

Excellent service experience! Gabe took great care to explain the process and followed up afterwards. Great team at Gullo . Check them out and see for yourself!

Shortly after the deep freeze in February, I had my 1995 Ford Bronco XLT towed into Gullo Ford. After $1,400 in "diagnostic fees", it was determined the fuel pump went out and they rebuilt, saying they could not find a new replacement. When I picked it up, total just over $2,000.00, I got about a mile up the access road and it shifted extremely hard, the overdrive light came on (blinking) and Check Engine Light. After about another mile or so, the air bag warning light started blinking. After making it home, I called Gullo and left a message with Willie Sanford, the "Director of Service": I called and left 2 other messages asking for him to review my bill and see if he knew what was causing the issues. He did call me back leaving a message "I just do not have anyone to work on that Bronco". I attempted to call Sparky Gullo who would not take my call but had willie Sanford try to call me back again. I do not understand how a Ford Dealership could tell a customer not to bring their Ford in because they do not have any one to work on it. I have had 2 other shops look at it and was informed they could not figure out what was causing the issues and to this day, it continues to shift hard, blinking overdrive light, and check engine light. I continue to call around attempting to find someone who can fix what is wrong.

David in the service department does an excellent job I have been asking for him when I need something for about 2 years Always very helpful and knowledgeable. He is one of the best people I have worked with in a very long time

Gabriel Munoz called me to let me know that bracket is there .when I was there service was friendly and Gabriel has smart way to finish job especially they have some problem to find bracket .

Professional…timely…relaxing wait area…I would recommend Gullo Ford in Conroe for service….seem very honest and and helpful…everyone super friendly & helpful. Big plus for their service!!!

The dealership is easy to work with. This was my first time ordering a vehicle. It was worth the wait. Thanks for a great experience.

It was a great experience I was not pressured by the salesman he was wonderful he was very patient with me thank you Martin Madrid

My Service Manager handling my service needs today was Armando. When I arrived he was going to lunch. “Chase” handled my needs like old times. I always appreciated Chase handling my service needs on my 2019 Raptor and now my wife's news 2021 King Ranch Expedition. Chase did an outstanding job. Great Team Work by Gullo Ford Service.

Yes, I asked for a radiator flush for my 2012 Escape. After looking at the fluid and the levels, the technician decided I didn't need it, which obviously saved me money. I appreciate the honesty, because they could have changed it anyway and still charged me. My sincere appreciation to everyone there for their honesty.