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Gullo Ford of Conroe - The Woodlands - Service Center

Conroe, TX

4.9
638 Reviews

638 Reviews of Gullo Ford of Conroe - The Woodlands - Service Center

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October 04, 2022

Service was friendly and quick 2nd time they have done maintenance for me. Same both times More

by joeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t
Oct 08, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for the five-star rating, Joeh! Your satisfaction means a lot to us, and we truly appreciate you choosing Gullo Ford of Conroe for all of your automotive needs.

October 04, 2022

Service tech got me in as promised and kept me up to speed on status of vehicle and when it would be ready. All done same day. More

by Jbarfield24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 08, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Hi Jbarfield24, Thank you for taking the time to leave us a positive review. We are pleased to hear we have been able to provide a great experience for you! We truly appreciate your business with the Gullo Ford fam and look forward to seeing you again next time.

October 04, 2022

Good communication concerning computer outage before I drove to the dealership. Timely service, work was completed in an efficient time frame. More

by Pbdeprang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando, Chase
Oct 08, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for the five-star review, Pbdeprang! We are happy to have been able to make your experience with us a great one. Thanks again for your business with the Gullo Ford family!

September 29, 2022

staff was courteous and prompt taking my vehicle to service. Mechanic paid attention and advised it was time for air filter. Have always had great service at Gullo Ford and highly recommend More

by rockingekranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I would rate all involved Excellent
Oct 02, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us a thoughtful review! We're very happy to hear the Gullo service team was able to provide a great experience, and everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 29, 2022

Other dealers wanted to keep my truck for a couple days. Not the case with Gullo. In and out in half a day. That's great service! Dean was great to deal with. More

by Dbrown
Recommend Dealer
Yes
Employees Worked With
Dean
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave a thoughtful five-star review! We're so pleased to hear Dean and the service team was able to make your experience a great one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

I went in to have some trim work repaired on the interior of my car. While there, they determined I had a recall outstanding. They fixed both and got my car back to me the following day. I had talked to anot More

by Coraatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty
Oct 02, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us a thoughtful review! We're very happy to hear service advisor Misty and the Gullo service team was able to provide a great experience, and everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 27, 2022

Brought my truck in for a warranty repair and did not have an appointment. Amanda in service was great to work with; she promptly scheduled my vehicle for service and it was repaired the same day…great More

by pwm9030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda - Service Department
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave a thoughtful five-star review! We're so happy to hear service advisor Amanda and the service team were able to provide exceptional service for your warranty work. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

September 20, 2022

bad customer service in service department, do not know how to treat customers. Beware of what you are quoted, it’s never the same as what it is when you check out. More

by JLTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily & Willie
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Jltexas, we are so disappointed to learn of this situation you have described. We are disappointed that you have had such a negative experience dealing with us here at Gullo Ford of Conroe. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 367-0000 to discuss this further.

September 18, 2022

The efficiency exceeded my expectations! My service was half the time I was told to expect. More

by JWerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle was my service rep.
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thanks for the recommendation of our dealership! We're very happy to hear that we have been able to provide a pleasant customer service experience for you and really help you out. Thank you again for your business and we look forward to your next visit!

September 18, 2022

Great service and Chase was great for keeping me informed of all my service.. I definitely will refer service at Gullo to all my friends. More

by Rgk911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chas
Sep 21, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us a thoughtful review! We're very happy to hear that everything was completed to your satisfaction and Chase was able to provide a positive experience for you here in our service department. We appreciate the recommendation of our dealership and hope to see you again in the future!

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