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Gullo Ford of Conroe - The Woodlands - Service Center

Conroe, TX

4.9
638 Reviews
Call Service Center (281) 367-0000

638 Reviews of Gullo Ford of Conroe - The Woodlands - Service Center

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April 04, 2022

They kept me informed and were about to work with my warranty provider on the items that were covered. More

by Willard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHASE ALLEN STER 12998
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Apr 15, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Willard, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

April 01, 2022

The people in your service fept wws very helpful. Emily was so courteous. You have a very good service dept. thank you. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
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Apr 05, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Charlie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are very happy to hear Emily was able to make your experience a great one. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for choosing Gullo Ford of Conroe as your first choice for service!

April 01, 2022

Needed a new ac compressor and dash vent control. Got my truck in and out same day. More

by clearfluid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Apr 05, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Clearfluid, we're pleased to hear everything was completed to your satisfaction. Please let us know if you have any additional questions about services you received and thank you again for choosing Gullo Ford of Conroe!

March 29, 2022

Everyone was Excellent and kept me informed of the issue with my vehicle. Much Appreciated! More

by Kathyc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
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Apr 05, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Kathyc8, thank you for taking the time to leave us your response to our Staff's outstanding customer service. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for choosing Gullo Ford of Conroe as your first choice for service!

March 28, 2022

Great service. Nice waiting room. I feel confident taking my car to this dealership. Thank you. More

by Genekushion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Allen Ster
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Mar 30, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Genekushion, we appreciate your recommendation of our dealership! Thank you for taking the time to notice those efforts and for leaving such an awesome review. We hope to be of service to you again! Take care!

March 26, 2022

Will no longer respond to emails asking for reasonable information regarding “completed” repairs. Think twice before doing any business with these folks. More

by 2ethan9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No
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Mar 30, 2022 -

Gullo Ford of Conroe - The Woodlands responded

We are sorry that you are not satisfied with your recall repair. We have performed your recall to Ford’s requirements and provided you the repair order by email and mail which you acknowledged. Should you want to visit in person with our service director about this issue, he will be in the office next week. If you are still unhappy, you may also reach out to Ford Customer Service to inquire about your recall we have performed. Sincerely, Gullo Management.

Mar 30, 2022 -

2ethan9 responded

1. You are not sorry 2. I have inquired to the paperwork you sent me in regard to the full recall and your service department or GM will not respond. 3. I will not visit your dealership ever again after the way I was treated in your service department. 4. I have inquired with Ford and they tell me it is YOUR duty to provide the information.

March 25, 2022

I made an appointment for 10 am for oil change and tire rotation. I left the dealership at 10:22. The service was fast and friendly from the time I called to make the appointment to the time I left. Thank More

by C Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 14, 2022 -

Gullo Ford of Conroe - The Woodlands responded

C Jennings, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

March 22, 2022

The appointment was easy to make, I arrived early, but they still took my truck right in for service. More

by detilebug91345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
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Apr 05, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Detilebug91345, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We're so happy to hear that your experience reflected this. Please let us know if you have any additional questions about services you received and thank you again for choosing Gullo Ford of Conroe!

Apr 05, 2022 -

detilebug91345 responded

Everything was good !!

March 22, 2022

Only thing better would have been if it was free. Wait it was due to recall and warranty More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 27, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Gene, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Thank you so much for choosing Gullo Ford of Conroe as your first choice for service!

March 20, 2022

Josh helped me from start to finish. Now if the car will stay fixed, I’ll be very happy. More

by tutumarylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 24, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Tutumarylou, we're pleased to hear everything was completed to your satisfaction. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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