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Gullo Ford of Conroe - The Woodlands - Service Center

Conroe, TX

4.9
638 Reviews

638 Reviews of Gullo Ford of Conroe - The Woodlands - Service Center

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March 30, 2021

They have a nice facility. I was able to get work done while I waited. The work was done quickly and accurately. All staff were very friendly. More

by Dgcarder2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 31, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that we have been able to provide a great experience for you. We truly appreciate your business with the Gullo Ford Family and look forward to seeing you next time.

March 22, 2021

While breakdowns, collision and repairs can be a gut-wrenching experience, there’s comfort knowing your car’s in good hands at Gullo Ford in Conroe! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie and Zack
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi Steve, Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a great experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

March 20, 2021

I've always had a good experience with the team at Gullo Ford. Whether it was sales, sevice, or finance. I would definitely recommend them for your next purchase. More

by Mathes.danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, Willie, and the whole service team.
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi Mathes, Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a great across the board experience for you . Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

March 18, 2021

Customer service at the Quick Lane was the worst ever. I've been driving Fords for many years. I have a family member who works for Ford. More

by tomhgoldendream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Mateo
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi Tom, I am very sorry to hear about your less than great experience with our dealership. I would be happy to have a manger from our service department contact you to sit down and discuss your situation and the issues you encountered or you can contact Willie Sandford at (936) 283 - 6083. Let me know how we can assist as we welcome all feedback.

Mar 25, 2021 -

tomhgoldendream responded

I spoke to Willie, . He said he understood and apologized. Rather perfunctory not much else there. He knows the whole story, ask him.

March 11, 2021

The service people are very knowledgeable and helpful. They called with an estimate of cost and did a great job at a reasonable fee. The cashier was very pleasant. My car was brought right out when I More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waseen
Mar 31, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi David, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that we have been able to provide a great experience for you. We truly appreciate your business with the Gullo Ford Family and look forward to seeing you next time.

March 10, 2021

Service representative Juan was the most informative, friendly, and respectful employee that I have ever had an experience within the dealership business. A role model More

by Terri Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi Terri, Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Juan is one of the best! Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

Mar 25, 2021 -

Terri Ann responded

Sincerely, Terri Ann

March 05, 2021

The staff are professional and courteous. I’ve dealt with every aspect of the dealership sales, service, billing and parts. I especially enjoy the Service Department because of the quality of care and expedi More

by raide81944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us such a thoughtful review! We are happy to hear that we have been able to provide a professional and courteous experience for you! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

March 05, 2021

good scheduling, very courteous, did what was requested without extra adders, performed the work quickly with easy checkout. cost was well in line with amount of work performed More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for the kind words! We are happy to hear that Dean in service took great care of you. He is one of the best! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

March 04, 2021

Made appointment for 8am on Monday morning . Arrived a few minutes early and immediately had someone come out to help me. Was there for a factory recall. Service was excellent. Very polite from everyon More

by dorisallen 14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us such a thoughtful review! We are happy to hear that Amanda in service took great care of you. She is one of the best! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

March 04, 2021

Waseem went over and above with customer service. Scarcity of parts made it difficult but he stayed on top of it and kept me informed on a regular basis. More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waseem
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi John, Thank you for taking the time to leave us such a thoughtful review! We are happy to hear that Waseem in service took great care of you. He is one of the best! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

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