Back

Gullo Ford of Conroe - The Woodlands - Service Center

Conroe, TX

4.9
638 Reviews

638 Reviews of Gullo Ford of Conroe - The Woodlands - Service Center

Sort by
March 04, 2021

Always courteous and excellent service from start to finish! Brought my truck in for wiring service and everyone involved were so patient answering my questions and concerns, pricing was much better th More

by KPagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
March 02, 2021

My service advisor was hands on from time I pulled onto the drive until vehicle was finished. Armando thanks for your dedication to make your customers happy. More

by EZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

March 01, 2021

Even without an appointment, I was in and out of the service department for an oil change in a very timely fashion. Everyone from the service advisor to the receptionist was a pleasure to deal with. More

by kdrsss2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi , Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 28, 2021

I have been satisfied with Gullo Ford’s prompt and professional service for years; they are helpful and honest no matter what the problem is More

by Doris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi Doris, Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 25, 2021

Amanda was great at keeping me informed as to the parts’ ETA with the bad weather & when my car would be ready. She was pleasant & quick. More

by sherronws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda in Service
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 25, 2021

I’ll be sure to tell the good and bad of this recent encounter.... thank you to David Wachner the service advisor we have been dealing with, gave us several call backs keeping us informed and working wi More

by lunsford824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Sanford
Mar 01, 2021 -

Gullo Ford of Conroe - The Woodlands responded

At Gullo Ford of Conroe, we take pride in offering exceptional service in all departments. We are always appreciative to receive positive feedback regarding our employees and services. We are equally engaged in resolving negative matters as well. Our Service Department is required to verify maintenance records prior to conducting warranty work. In some cases, a customer’s vehicle warranty can be voided by franchised Dealers due to no maintenance records provided at the time of service or if provided documents cannot be verified by the provider. Our Service Advisers remind customers to keep maintenance records in his/her vehicle during the warranty period. You can always count on us to do right by Ford Motor Company standards and exceed customer satisfaction as we “strive for five” stars with each and every customer.

February 25, 2021

Honest, kind and fast service! Gullo treated us way better than our original dealership! Our original dealership lied and gave us the runaround about our warranty and told us minimum 48 hours to even d More

by Jomccain23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi, Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear Amanda was able to provide a positive experience for you in our service department. She is one of the best! Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 04, 2021

I could drive one mile to a another Ford but they are horrible. I drive 20 miles to go to Gullo Ford. They treat their customer like they care More

by keiljan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
February 03, 2021

Willie and the service team are top notch. You always feel at home and they aren’t afraid to make sure you know you’re home. What a great experience. More

by Samuel.askins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie and Juan Jiminez
January 29, 2021

Gullo Ford was reliable and communicated the issues clearly. They were able to fix the issue in a timely manner. Thank you Gullo Ford for getting my truck back on the road! More

by Jb1756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
...
50
...