Gullo Mazda of Conroe
Conroe, TX
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A positive experience all the way through My husband and I literally enjoyed buying a vehicle at Gullo Mazda. That's mainly because our salesman, Rick Tygret, was so helpful and easy to work w My husband and I literally enjoyed buying a vehicle at Gullo Mazda. That's mainly because our salesman, Rick Tygret, was so helpful and easy to work with. He was committed to getting us the tight car at the right price, from the moment we stepped onto the lot. He didn't play typical salesmen games (or try any Jedi mind tricks) to manipulate us into buying what HE wanted to sell, as opposed to what we wanted to buy. Instead, he listened with focus, cared about our needs, and zeroed-in on the perfect fit for our family. Rick also didn't let a couple of minor obstacles related to our budget become a source of setback in his commitment to getting us the right deal. He stayed the course, remained pleasant the entire time, and delivered for us. He communicated well with Jared (the Sales Manager) and Kirk (the Finance Director), both of whom were also very kind and a pleasure to work with, and together they got us the deal we were looking for on the vehicle we wanted. We will definitely continue to do business with Rick Tygret and the Gullo Mazda Team. More
The service of my new vehicle. I went in to have a screw taken out of one of my tires and see about doing my first oil change. David Williams explained everything to me and got my I went in to have a screw taken out of one of my tires and see about doing my first oil change. David Williams explained everything to me and got my car in and out. The staff even asked if wanted water and took good care of us while we waited for our car to be done. Will definitely come back to have my car serviced here again. More
Good service I went in for my Mazda 3's 10,000 mile servicing and it was done in a timely manner, approximately the allotted time which David Williams told me it w I went in for my Mazda 3's 10,000 mile servicing and it was done in a timely manner, approximately the allotted time which David Williams told me it would take. I have no complaints; all the work, including software updates, was done. More
Gotta Have a Back-up Key !! My daughter is good at loosing things -- like the second key for "my" Mazda 3 that she drives. After several months of looking for it in every corner My daughter is good at loosing things -- like the second key for "my" Mazda 3 that she drives. After several months of looking for it in every corner of her room, I decided to purchase a fob from a reputable locksmith, and bring it in to Gullo for programming. Nicolette Dixon greeted ne the second I drove up ,,, I explained to her what I needed done, that I had talked to the Service Manager & knew the programming charge ,,,, off she went. After a few minutes, she returned with the BAD NEWS ,,, the key I had purchased would not program. Thankfully, Gullo Mazda had one in stock & went to work cutting the interior piece (that never gets used) & programing the fob. I got on a business conference call, using a stack of covered tires as my desk ,,, when the call was done, the key was programmed AND the car was washed (my daughter thinks the only water that hits her car is rain). SUPER service ,,, and we no longer have to have the Mazda 3 towed if/when she looses the key !! (PS: the locksmith refunded the purchase ,,,, "sometimes" we get a key that cannot be programmed) ,,,, "stick with dealer parts" is my lesson on that one. Thanks, Nicolette for your kind handling of an irritating situation. More
Professional, friendly service We had an appointment for an emission control recall. We also got the oil changed and tires rotated. David Williams met us after we drove up and knew We had an appointment for an emission control recall. We also got the oil changed and tires rotated. David Williams met us after we drove up and knew the work we needed done. We was very courteous and professional. He gave us an estimated completion time and called when the work was done. More
Always respecful and willing to give the best solution. Always respectful and willing to give the best solution in the best time and price frame. Friendly and courteous staff. You'll feel that your time is Always respectful and willing to give the best solution in the best time and price frame. Friendly and courteous staff. You'll feel that your time is important here. Ask for David Williams. More
Excellent service department I've been using this service department for years and these folks are great. Dan Wrider, Nicolette, and the rest of the staff will take care of your p I've been using this service department for years and these folks are great. Dan Wrider, Nicolette, and the rest of the staff will take care of your problems. More
Great service as usual!!! David Williams and his team did an excellent job on my mazda 3 50,000 miles service. He explained to me in details every step of the maintenance and e David Williams and his team did an excellent job on my mazda 3 50,000 miles service. He explained to me in details every step of the maintenance and even helped me to save $150 by repairing a tire the guys at NTB said couldn't be fixed. Thanks and keep the good work! More
Great car buying experence Logan Johnson was so knowledgeable and helpful in buying and getting color and Mazda 3 I wanted. And Kirk was so helpful in getting all paperwork done Logan Johnson was so knowledgeable and helpful in buying and getting color and Mazda 3 I wanted. And Kirk was so helpful in getting all paperwork done at a good price. Many Thanks to both of you Lora Garza More
Great service David Williams set a service appointment for when it was convenient for me. He was very courteous and the service was performed promptly. I appreciate David Williams set a service appointment for when it was convenient for me. He was very courteous and the service was performed promptly. I appreciated that they also washed the car before it was brought out. More

