Gullo Toyota of Conroe

Review Had to wait 2 hours even with an appt but I think it was because I had recall work done. Wait was longer than expected Had to wait 2 hours even with an appt but I think it was because I had recall work done. Wait was longer than expected More

Wonderful service experience A pleasure to work with service agent, Maxine Vanderwall - Knowledgeable, friendly, eager to assist in the entire process. I can't recall a service a A pleasure to work with service agent, Maxine Vanderwall - Knowledgeable, friendly, eager to assist in the entire process. I can't recall a service appointment that went as smoothly and efficiently. More

No Hassle Car Purchase Have purchased 4 cars from Philip Sharp at Gullo with fantastic results. He listens carefully and delivers the perfect car at a great price. He always Have purchased 4 cars from Philip Sharp at Gullo with fantastic results. He listens carefully and delivers the perfect car at a great price. He always informs us of current lease options as well as purchase incentives. The car is delivered on time at the agreed upon sales price. Gullo keeps us happy with Toyota autos. More

There was no high pressure. Very friendly, very helpful. I would recommend this dealership to family and friends. I will most likely purchase my vehicles there from now on. I would recommend this dealership to family and friends. I will most likely purchase my vehicles there from now on. More

I don't know how this dealership even get 5 stars, it must be all rated by their employees. It's the WORST dealership I've ever dealt with. We have all the price dealt online to save time and even have must be all rated by their employees. It's the WORST dealership I've ever dealt with. We have all the price dealt online to save time and even have a pre-approval package from the bank ready when we go to the just technically purchase the car. They can't even get it right and the worst part is that the so called "manager" of the dealership came to us and told us that, "you are WASTING MY TIME." In this economy and especially around Houston area, this manager obviously thinks he is the only guy with a Toyota to sell. That kind of attitude to a customer is totally UNACCEPTABLE. This place should be out of business. More

After extensive comparison shopping, I purchased a Toyota Tundra Crew Max from Gullo Toyota. I usually hate car shopping but this was a good experience. Great truck at a fair price and a salesman who didn' Tundra Crew Max from Gullo Toyota. I usually hate car shopping but this was a good experience. Great truck at a fair price and a salesman who didn't make me feel like I needed to count my fingers after we shook hands. I appreciated that I could call him (David Marks) after the sale to ask how to use some of the apps that my generation is not comfortable with. More

I have been buying vehicles from Gullo Toyota for many years now. I have purchased and leased new cars from them and each time I have been nothing but pleased with my sales associate, who is Joan Leslie. years now. I have purchased and leased new cars from them and each time I have been nothing but pleased with my sales associate, who is Joan Leslie. She takes care of her customers with the utmost professionalism and respect. Gullo Toyota has a great service department as well. I don't even live close to Conroe any longer but still make the drive to deal with the best dealership in the Houston area. I will not deal with anyone when it comes to buying a car unless it's Joan Leslie. She is the BEST salesperson I have ever dealt with and I will continue to only buy cars from her. Since Gullo has a gem in her that means I will continue to travel the distance I do to buy from them as well. More

Excellent customer service - although we didn't end up buying from this dealership because we chose to buy a Honda instead, the customer service here was top notch. We worked with Scott Payne in the u up buying from this dealership because we chose to buy a Honda instead, the customer service here was top notch. We worked with Scott Payne in the used car department and he was professional, knowledgeable, and courteous. Would definitely recommend to anyone in the market for a Toyota. More

The service department here is a JOKE. My wife has wasted three hours of her life over the last two weeks to get TIRES ROTATED....guess what, they STILL AREN'T! It was first Toyota "Care" service on wasted three hours of her life over the last two weeks to get TIRES ROTATED....guess what, they STILL AREN'T! It was first Toyota "Care" service on our new Sienna. Assuming it would take 30 minutes tops, she went in two weeks ago. They told her AFTER she had been there nearly an hour it would be ANOTHER hour. She couldn't stay, so they told her to make an appt for next week and they would get her right in and out. Today after she arrived 15 minutes early for her appointment, they took the car back. When she checked on it FORTY FIVE MINUTES later, they told her ANOTHER HOUR....to rotate the xxxxx tires!! ARE YOU KIDDING!? What a bunch of xxxxxxx! Man, typical. They were REAL helpful when purchasing the vehicle but treat you like CRAP after that. HORRIBLE. I know Mr Gullo indirectly and know he is a great community man, but he would be horrified and embarrassed to know what is going on at this dealer. I MISS MY HONDA DEALER! More

I can't ever say enough about this Dealership!!!!!Gullo Toyota is the greatest!!!!!!!!!We are a Toyota family,forever!Mike Payne, Scot Payne and Kirk King are the most professional and efficient guys I hav Toyota is the greatest!!!!!!!!!We are a Toyota family,forever!Mike Payne, Scot Payne and Kirk King are the most professional and efficient guys I have ever dealt with. They were very patient in that my wife could not make up her mind what color she wanted but she made perfect choice. The car is beautiful! I could not believe the changes Toyota made and they were perfect! My Dad was in the car business until he retired so I have been around dealerships a lot. Gullo Toyota tops them all!!!!! More