Gullo Toyota of Conroe - Service Center

car re-service and recall Maxine Vanderwall was proficient,professional. She was able to get a friend's car in, also that was visiting from Illinois, that was having problems Maxine Vanderwall was proficient,professional. She was able to get a friend's car in, also that was visiting from Illinois, that was having problems with his car. More

Wonderful service experience A pleasure to work with service agent, Maxine Vanderwall - Knowledgeable, friendly, eager to assist in the entire process. I can't recall a service a A pleasure to work with service agent, Maxine Vanderwall - Knowledgeable, friendly, eager to assist in the entire process. I can't recall a service appointment that went as smoothly and efficiently. More

Service Kenny Johnson is very helpful with the service if our Sienna. We always try to ask for him. He's knowledgeable and friendly. What a great help ! Kenny Johnson is very helpful with the service if our Sienna. We always try to ask for him. He's knowledgeable and friendly. What a great help ! More

Servicing of my 2010 Toyota Camry I came to Gullo just for a simple service and Oil Change. Richard Mireles was my service person. Richard was so professional; but he was so nice, that I came to Gullo just for a simple service and Oil Change. Richard Mireles was my service person. Richard was so professional; but he was so nice, that he caught me off guard. I ended up blurting; " You are so nice". Richard really took care of me. He explained everything to me. I was so impressed. Richard provides that "little extra", that we are all looking for. He makes me take a second look at how I handle my customers. Leslie Clark More

Fast and Painless The absolute best experience in my car buying history! I love these guys and highly recommend them. From purchase to service! 2014 1794 Tundra Super The absolute best experience in my car buying history! I love these guys and highly recommend them. From purchase to service! 2014 1794 Tundra Super cab. More

The service department here is a JOKE. My wife has wasted three hours of her life over the last two weeks to get TIRES ROTATED....guess what, they STILL AREN'T! It was first Toyota "Care" service on wasted three hours of her life over the last two weeks to get TIRES ROTATED....guess what, they STILL AREN'T! It was first Toyota "Care" service on our new Sienna. Assuming it would take 30 minutes tops, she went in two weeks ago. They told her AFTER she had been there nearly an hour it would be ANOTHER hour. She couldn't stay, so they told her to make an appt for next week and they would get her right in and out. Today after she arrived 15 minutes early for her appointment, they took the car back. When she checked on it FORTY FIVE MINUTES later, they told her ANOTHER HOUR....to rotate the f'ing tires!! ARE YOU KIDDING!? What a bunch of monkeys! Man, typical. They were REAL helpful when purchasing the vehicle but treat you like CRAP after that. HORRIBLE. I know Mr Gullo indirectly and know he is a great community man, but he would be horrified and embarrassed to know what is going on at this dealer. I MISS MY HONDA DEALER! More

Gullo Toyota in Conroe is great and Troy is their very best service person. I have been dealing with them since 2001 and plan to continue going there. best service person. I have been dealing with them since 2001 and plan to continue going there. More

I booked my appointment on-line with Gullo Toyota for service the next day; appointment was confirmed and followed up promptly by service advisor. My husband took my Camry in, was greeted immediately an service the next day; appointment was confirmed and followed up promptly by service advisor. My husband took my Camry in, was greeted immediately and details of issue taken down. After the problem was diagnosed, the advisor explained what was needed, gave a cost estimate and approximately how long for the wait. My husband was made comfortable in the waiting area and definitely not forgotten as sometimes can happen. The repair was completed within the time estimate, the service personnel, customer care, all were pleasant and eager to accommodate. We had purchased the vehicle from Gullo in 2005 and have always been treated well when anything was needed. Absolutely would recommend Gullo Toyota for vehicle sales or service. The people we have dealt with have genuinely been interested in our needs and extremely helpful. More

Earlier in the week I had a scheduled oil change and Kim graciously wrote it up and all went well. A day or two later I was back with my car being towed in on a wrecker. Doug was handling it, however, Kim c graciously wrote it up and all went well. A day or two later I was back with my car being towed in on a wrecker. Doug was handling it, however, Kim came out to greet me, remembering I had just been there. Why I was being towed is a long story--the happy ending is the fair price, the immediate service and the value of my time. I was encouraged to remain inside until the car was where it needed to be so I would be safe--an assessment was made and a possible cost and time were quoted. I was informed I could be taken home by shuttle or rent a car for the day...I chose to wait since I knew the service was going to begin fairly soon. I came with books to sit in the comfortable waiting area by the desk and study. Later, a reasonable amount of time, Doug told me I didn't need a new tire after all and that he couldn't believe it either. He had the technician test drive the car to be certain all was well. That saved some money. The technician was able to repair one side and replaced the rim on the other. I expected to have to replace both rims, a tire and have the frame worked on. I left feeling safe and blessed to have money in my pocket. I love my Toyota and what your team does to keep my Toyota working! Thank you one and all. Fran Querio. More

Gullo Toyota and all of its employees have been fabulous from the very first time I ever set foot in the dealership. They truly care about the happiness and satisfaction of their customers. Everyone from th from the very first time I ever set foot in the dealership. They truly care about the happiness and satisfaction of their customers. Everyone from the head honchos down to the custodial staff make their customers feel like family. This was my first time to buy a Toyota but it is definitely not my last one. I don't think I'll ever buy another car from any dealership other than Gullo Toyota. Thank you Tony Gullo and all the staff at Gullo Toyota Conroe! More