145 Reviews of Gullo Toyota of Conroe - Service Center
In all my dealings with Gullo Toyota, I have been treated with courtesy. The staff has always taken care to answer all of my questions with patience and a smile. I would definitely recommend this dealershi with courtesy. The staff has always taken care to answer all of my questions with patience and a smile. I would definitely recommend this dealership, and I will be back for all of my auto needs. More
I have used Gullo Toyota for the last 3 years. I will not go anywhere else unless I am out of town or it's an emergency. They are prompt, courteous, go over exactly what they are going to do, and do not do a go anywhere else unless I am out of town or it's an emergency. They are prompt, courteous, go over exactly what they are going to do, and do not do anything that does not need to be done. My sales experience was just as satisfactory as well. I will continue to do business with Gullo Toyota as long as I live in this area. More
We bought my 1st Avalon from Gullo in 1998 & traded it for a 2010 Avalon Limited. It still ran like new. We had 2 repairs (under warranty)on a strut and electric window. Salesmen are pros and service has for a 2010 Avalon Limited. It still ran like new. We had 2 repairs (under warranty)on a strut and electric window. Salesmen are pros and service has been great. Recall done quickly & courtiously. More
The Customer Service was remarkable. I obtained my claim number and contacted Toyota and told them I would be there in 5 minutes but, that I only had 30 minutes to drop off my car, get the rental and then g number and contacted Toyota and told them I would be there in 5 minutes but, that I only had 30 minutes to drop off my car, get the rental and then get to work. In that short time frame, Karen, Johnathan Cortez and the Enterprise Representative, Andrew, moved like wildfire to get me in and out. They did it too. I made it to work only a few minutes late. Within minutes of picking up my serviced vehicle, one of my tires was losing air. When I took my vehicle to a Discount Tire Store for repairs- I could not locate my wheel lock. I contacted Johnathan Cortez (Karen was very good about finding him for me if he wasn't at his desk). Johnathan advised that they use a master wheel lock so they had not used mine. He could have left it like that. But, he didn't. He was able to locate me a new wheel lock (only $41.00) and coordinated a way to get the new wheel lock over to the tire store. As always Troy Garrison was wonderful in the service department too. Johnathan and Troy coordinated between Collision and Service to make sure all was repaired on my vehicle in a timely fashion. For me - Gullo employees = Quality Customer Service. More
BEWARE!!! These guys are so totally sleazy, I can't even find the words to describe it. They continually found things wrong (they alleged) with the brand-new Camry I bought from them (but since I left Texas find the words to describe it. They continually found things wrong (they alleged) with the brand-new Camry I bought from them (but since I left Texas, I've needed no maintenance on the car beyond routine oil changes). When someone smashed into my car from behind and Gullo's body shop replaced the left rear quarter panel, they screwed it up--I later found a little pond in the spare tire compartment, because these morons hadn't sealed the seams. I can't warn you against these people strongly enough... More