Gullo Toyota of Conroe - Service Center

Good Service I appreciate the way that Gullo is managed and the expertlevel of service provided - at acceptable pricing. Kenny Johnson is efficient and shows a gr I appreciate the way that Gullo is managed and the expertlevel of service provided - at acceptable pricing. Kenny Johnson is efficient and shows a great deal of care toward his customers. More

Satisfaction Guaranteed Kenny Johnson has always provided excellent service for my husband and me with our many Toyota models. Kenny is the epitome of what service is all abo Kenny Johnson has always provided excellent service for my husband and me with our many Toyota models. Kenny is the epitome of what service is all about! More

stay away People are dishonest and not trained well. Labor is $120.00 an hour new battery with labor is $403.00 They try but fail. They make mistakes billing, People are dishonest and not trained well. Labor is $120.00 an hour new battery with labor is $403.00 They try but fail. They make mistakes billing, service reps lie about repair importance.. Been there several times of 2 years doesn't change. Stay away More

Very Quick Time of Standard Service Had my 2015 Highlander in for 25K Service (tire change and safety check-up) with a prior appointment. I was actually out in 20 minutes! Best time ever Had my 2015 Highlander in for 25K Service (tire change and safety check-up) with a prior appointment. I was actually out in 20 minutes! Best time ever. Great job. More

change of oil on my Lexus SUV Just came in for an oil change on my Lexus. Brandon Hunter was my service rep and he attended to me quickly and I was in and out before I could read Just came in for an oil change on my Lexus. Brandon Hunter was my service rep and he attended to me quickly and I was in and out before I could read a whole article n my magazine. More

maintenance review Kenny Johnson was very courteous and friendly. He was very attentive in getting me right in for my scheduled maintenance. Car checked out great and wa Kenny Johnson was very courteous and friendly. He was very attentive in getting me right in for my scheduled maintenance. Car checked out great and was on my way fairly quickly. Very professional More

Toyota Maintenance of multiple vehicles We have utilized Gullo Toyota maintenance for several years thru Kenny Johnson. He was referred by several friends who used him for their Toyota vehi We have utilized Gullo Toyota maintenance for several years thru Kenny Johnson. He was referred by several friends who used him for their Toyota vehicle maintenance.I initially had Kenny take care of my older Lexus RX350.We have since purchased a 2012 Toyota Camry Hybrid & more recently a 2015 Camry Hybrid & a 2015 Highlander..All our maintenance has been at Gullo Toyota thru Kenny Johnson. Kenny is always courteous,promply returns our calls ,& answers all our questions.He has always explained our maintenance needs to us.Above all, he is completely professional.We trust him implicitely.In fact, I purchased my new Highlander rather than another Lexus RX350 on his recommendation.We will continue to use Gullo Toyota thru Kenny Johnson as long as he is available! Sincerely, Richard Ricks,M.D. Ap.23,2016 More

Great service Brandon Hunter took care of my service needs in a quick and professional manner. I had a question later that he responded to very politely over the ph Brandon Hunter took care of my service needs in a quick and professional manner. I had a question later that he responded to very politely over the phone. I will continue to use Brandon as the service guru of choice. More

Gullo Toyota is a great dealership Gullo Toyota is a great dealership and I would not trust my 2014 Highlander or to any other dealership because they are friendly and very profession Gullo Toyota is a great dealership and I would not trust my 2014 Highlander or to any other dealership because they are friendly and very professional More

Horrible service. Will not honor extended service agreements We purchased a bumper to bumper 6 year extended service agreement through Toyota when we purchased a new Sienna. We had two issues that should have be We purchased a bumper to bumper 6 year extended service agreement through Toyota when we purchased a new Sienna. We had two issues that should have been covered under the agreement, but were refused. The first was that the A/C compressor went out. We were told that somehow it was our fault and they would not replace it. Had it replaced through Driver's Auto since Gullo guys were not nice at all. Second problem was that the driver's side seatbelt would not retract. My husband would have replaced the retractor himself but since it is associated with the side air bag, it needed to be done by a dealership. When I went into Gullo, I was told that it was happening because I was putting my seat belt on "like a girl." When, I told them I should be able to put it on safely even "like a girl," they told me to put it on like a man and I wouldn't have any problems. Entire service department is full of condescending jerks. More