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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,128 Reviews

1,128 Reviews of Gunn Nissan - Service Center

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August 23, 2025

Always fast and friendly staff at Gunn. I trust the technicians and service advisor team. More

by janellebrace1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hall
August 22, 2025

Great customer service from the moment you arrive until you leave. Everyone is very pleasant. More

by savarona14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
August 20, 2025

It was a great experience and they explain everything about your vehicle and more thanks More

by Darryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Gunn Nissan responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that our team was able to provide a clear explanation about your vehicle and more. Your feedback means a lot, and we look forward to serving you again!

August 20, 2025

Personnel is very knowledgeable of the product. You are acknowledged upon arrival. Kept informed of the progress. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Gunn Nissan responded

We truly appreciate your kind words! Our team works hard to ensure every guest feels welcomed right away, stays informed throughout the process, and receives knowledgeable service. We’re so glad we delivered that experience for you, and we look forward to your next visit!

August 18, 2025

My service was ok I just wish once the recommended service video was sent my review and approved by me. Any specials regarding those recommended services that discount would have been given by the rep More

by marciabrumfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 21, 2025 -

Gunn Nissan responded

Thank you for sharing your feedback with us. We’re glad your service went smoothly, but we understand your concerns about the process and discounts on recommended services. Your comments help us improve, and we’ll be sure to address this with our team to ensure a better experience moving forward.

August 18, 2025

Friendly and timely service. . Resolved problem to my satisfaction. Will use the service in the fiture. More

by wtgildea
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 18, 2025 -

Gunn Nissan responded

Thank you for sharing your experience! We’re happy to hear that our team provided friendly and timely service and that your issue was resolved to your satisfaction. It’s wonderful to know we’ve earned your trust, and we look forward to being your go-to service team in the future. Your support means a lot to us!

August 16, 2025

Great service on my 2020 Pathfinder. Fast and friendly. Thanks for keeping my Pathfinder running smoothly. More

by Santos morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark schwing
Aug 18, 2025 -

Gunn Nissan responded

Thank you for your thoughtful review! We’re so glad to hear that you received fast and friendly service on your 2020 Pathfinder. Our team is dedicated to keeping your vehicle running smoothly, and it’s great to know we met your expectations. We truly appreciate your trust and look forward to serving you again in the future!

August 15, 2025

Don’t know what they changed but, the service was great. I was in and out in less than an hour. More

by ramey_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodarte and a young lady, I’m sorry didn’t catch her name
Aug 18, 2025 -

Gunn Nissan responded

Thank you for taking the time to share your feedback! We’re so glad to hear that your recent visit was such a positive experience and that we were able to get you in and out quickly. Providing efficient, high-quality service is always our goal, and it’s great to know we delivered. We look forward to serving you again!

August 14, 2025

Joshua Jordan explained very well what my car needs were. Excellent service as always Thanks More

by mmargasanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Jordan
Aug 18, 2025 -

Gunn Nissan responded

Thank you for your kind words! We’re so glad to hear that Joshua Jordan took the time to clearly explain your vehicle’s needs and that you received the excellent service you’ve come to expect from our team. We truly appreciate your continued trust and look forward to serving you again in the future!

August 10, 2025

They fixed my car in the amount of time stated. They were very polite to me. Thank you. More

by Valerie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Fallaha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in the Service Department
Aug 11, 2025 -

Gunn Nissan responded

Thank you for your kind words! We’re so glad our team was able to repair your car within the promised time frame and provide you with polite, professional service. We appreciate your trust and look forward to helping you again.

Aug 12, 2025 -

Gunn Nissan responded

We’re happy to hear our team completed your car repairs within the promised time and treated you with kindness and respect. Thank you for sharing your experience, and we truly appreciate the opportunity to assist with your automotive needs.

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