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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,108 Reviews

1,108 Reviews of Gunn Nissan - Service Center

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June 19, 2025

Since the moment I got there they treated me like family. Amazing group of people. More

by letysanchez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodarte
Jun 19, 2025 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you felt like family from the moment you arrived. Creating a welcoming, supportive environment is exactly what we strive for. We truly appreciate your trust and look forward to seeing you again!

June 14, 2025

I love this dealership service area and experience . Very comfortable area and service advisor keeps you informed on what is going on. More

by D. Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gunn Nissan responded

Thank you for the great feedback! We’re so glad to hear you enjoyed the comfort of our service area and felt well-informed throughout your visit. Our team works hard to create a smooth, transparent experience, and we appreciate your support!

June 13, 2025

I had a check engine light come on and promptly called Gunn Nissan on 6/11/25 to schedule a service appointment. I scheduled an appointment for 6/13/25 with DAVID DYER. In the meantime, I took my truck to More

by mattb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Dyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gunn Nissan responded

Thank you for your feedback, and we’re truly sorry for the frustration you experienced. Clear communication and timely support are a priority for us, and we regret falling short. We’ve shared your concerns with management and would like to make it right—please reach out so we can assist further.

June 12, 2025

Never have had a bad experience. Everyone is always so attentive providing excellent services. Always communicating and providing updates More

by Alyssa.hernandez6295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis service manager
Jun 16, 2025 -

Gunn Nissan responded

Thank you so much for your kind words! We truly appreciate your continued trust in us. It means the world to know you’ve consistently had positive experiences. Our team takes pride in providing attentive service and clear communication every step of the way!

June 07, 2025

Siempre que voy el servicing es bueno amables y te explican muy bien un 10 More

by elizabetharana097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Gunn Nissan responded

¡Muchas gracias, Elizabeth, por tu reseña tan positiva! Nos alegra saber que siempre recibes un buen servicio y que nuestro equipo es amable y claro al explicarte todo. Tu calificación de 10 nos motiva a seguir mejorando cada día. ¡Esperamos verte pronto nuevamente!

June 05, 2025

The advisor Rebecca was very helpful through the process and making sure i got out in a timely manner More

by Rubensalas52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca,Coronado
Jun 10, 2025 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Rebecca was helpful and made sure the process went smoothly for you. Providing efficient and attentive service is our priority, and it’s great to know we met your expectations.

May 26, 2025

Been a customer of Gunn for several yrs now. Have purchased both new/used vehicles from Gunn and have always received excellent/reliable service. Mr Winfred was my service advisor. He was very More

by debbie_verdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gunn Nissan responded

Thank you for your continued loyalty and kind words! We're thrilled to hear that you've consistently had excellent experiences with both our sales and service teams over the years. We're especially glad Mr. Winfred provided thorough and informative assistance. We'll be here for all your future service needs at Gunn Nissan!

May 24, 2025

I received excellent service at Gunn Nissan in San Antonio. I needed an oil change and tire rotation. Making the appointment was easy and when I arrived, everything went smoothly. Their waiting area w More

by houstonbred
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 27, 2025 -

Gunn Nissan responded

Thank you for the fantastic review! We're so glad to hear that your oil change and tire rotation appointment went smoothly from start to finish. It's great to know you enjoyed our comfortable and well-equipped waiting area. We truly appreciate your A++ rating and look forward to impressing you again with our customer service on future visits!

May 16, 2025

The service was excellent and the employees very friendly and knowledgeable. They kept me informed the complete time they had my truck I knew exactly when they completed the work and I was very pleased with More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gunn Nissan responded

Thank you for your thoughtful review! We're so glad to hear that you had an excellent experience with our service team. It's great to know our staff kept you well-informed and delivered results that met your expectations. We truly appreciate your support!

May 15, 2025

Great staff and I always get the service that is requested. Service advisor Wilfred James knows his job More

by pantherb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gunn Nissan responded

Thank you for the great feedback! We're happy to hear that you consistently receive the service you request and that our staff, especially Wilfred James, continues to exceed your expectations. We'll be sure to pass along your kind words to him!

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