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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,102 Reviews

1,102 Reviews of Gunn Nissan - Service Center

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May 26, 2025

Been a customer of Gunn for several yrs now. Have purchased both new/used vehicles from Gunn and have always received excellent/reliable service. Mr Winfred was my service advisor. He was very More

by debbie_verdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gunn Nissan responded

Thank you for your continued loyalty and kind words! We're thrilled to hear that you've consistently had excellent experiences with both our sales and service teams over the years. We're especially glad Mr. Winfred provided thorough and informative assistance. We'll be here for all your future service needs at Gunn Nissan!

May 24, 2025

I received excellent service at Gunn Nissan in San Antonio. I needed an oil change and tire rotation. Making the appointment was easy and when I arrived, everything went smoothly. Their waiting area w More

by houstonbred
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 27, 2025 -

Gunn Nissan responded

Thank you for the fantastic review! We're so glad to hear that your oil change and tire rotation appointment went smoothly from start to finish. It's great to know you enjoyed our comfortable and well-equipped waiting area. We truly appreciate your A++ rating and look forward to impressing you again with our customer service on future visits!

May 16, 2025

The service was excellent and the employees very friendly and knowledgeable. They kept me informed the complete time they had my truck I knew exactly when they completed the work and I was very pleased with More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gunn Nissan responded

Thank you for your thoughtful review! We're so glad to hear that you had an excellent experience with our service team. It's great to know our staff kept you well-informed and delivered results that met your expectations. We truly appreciate your support!

May 15, 2025

Great staff and I always get the service that is requested. Service advisor Wilfred James knows his job More

by pantherb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Gunn Nissan responded

Thank you for the great feedback! We're happy to hear that you consistently receive the service you request and that our staff, especially Wilfred James, continues to exceed your expectations. We'll be sure to pass along your kind words to him!

May 13, 2025

Quick and great thorough service! Everyone was knowledgeable and flexible when I was running a little late. So friendly! More

by Xenia Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 14, 2025 -

Gunn Nissan responded

Thank you for the kind words! We're so glad to hear you had a positive experience with our team. It's great to know our staff’s flexibility, knowledge, and friendliness made your visit smooth—even when running a bit behind. We appreciate you!

May 10, 2025

Great service! Rebecca was super sweet and attentive. Thank you, I will be back for my next oil change. More

by CIA918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 12, 2025 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Rebecca took such good care of you. We truly appreciate your support and look forward to seeing you again for your next oil change!

May 05, 2025

Chris Zapata is a Excellent professional, very polite, did everything to help me. And in the end, it seems that everything was resolved. Luis Contreras is a excellent professional too. Thank you More

by bethcoimbra
Recommend Dealer
Yes
Employees Worked With
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Gunn Nissan responded

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Chris Zapata and Luis Contreras provided you with excellent, professional service and helped resolve everything to your satisfaction. Your appreciation means a great deal to our team!

May 03, 2025

Very nice people They make you feel very comfortable They take their time to explain what’s wrong with your car I am very satisfied More

by mperezhuerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 05, 2025 -

Gunn Nissan responded

Thank you for sharing your experience! We're so glad to hear that our team made you feel comfortable and took the time to clearly explain everything about your vehicle. Your satisfaction means a lot to us, and we’re always here to help!

May 01, 2025

I drive 45 minutes just to get to the dealership because they always take good care of me. Louis Contreras is the best. More

by Cindy Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
May 05, 2025 -

Gunn Nissan responded

Thank you for your kind words and for the 5 star review! We look forward to serving you in the future!

April 30, 2025

Lauren O'Hara very helpful & professional. She's been helping me since I bought my car in 2020 More

by mazua828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Gunn Nissan responded

Thank you for your kind words and for the 5 star review! We look forward to serving you in the future!

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