1,100 Reviews of Gunn Nissan - Service Center
Service They are very caring until you buy the the car then the service is is like they are doing you a favor. I recently took my car there in Sept and my bi They are very caring until you buy the the car then the service is is like they are doing you a favor. I recently took my car there in Sept and my bill ended up to be $303. They locked my keys in my car & I had to wait until they located my keys locked in the car. I told them I had a second set & instead of apologizing for the wait I received an excuse why that happened. I bought my car in 2012 and since then I have never received good service. At least when I go to Vavoline they vacuum my car and wash my windows. This Nissan just takes your money and when they screw up makes excuses. More
300zx They installed a rebuilt engine And I've had problems every sense. Very disappointed with the end result. One of the hoses connected to my throttle b They installed a rebuilt engine And I've had problems every sense. Very disappointed with the end result. One of the hoses connected to my throttle body had a hole in it and there was a Small brush found on the inside More
Dead battery I'm visiting the San Antonio area and my battery died on my 2016 Maxima. I called Gunn Nissan & they got me RIGHT in! I was greeted with a smile & war I'm visiting the San Antonio area and my battery died on my 2016 Maxima. I called Gunn Nissan & they got me RIGHT in! I was greeted with a smile & warm welcome! Issac in service assured me it would be fast & it was! Thank you for taking such good care of me! Mr. Munn should be very proud of his staff! The receptionist was great too & very nice, clean dealership! More
Best experience ever! I went in for oil change and drove out with a NEW car. Massey Center made buying a new car so easy. He was so helpful and patient with me and answered I went in for oil change and drove out with a NEW car. Massey Center made buying a new car so easy. He was so helpful and patient with me and answered all my questions. While i waited for oil change, he remembered me from three years earlier when I bought my Juke . He really went out of his way to work with me on upgrading my vehicle. I never felt pressured. He was so professional. A truly exceptional car buying experience. More
Service on my car We took my father's car and mine for service, I did receive a special over the internet and it was perfect time to take them. We took my father's car and mine for service, I did receive a special over the internet and it was perfect time to take them. More
Good People in Service The Express Lane was actually express this visit. And they do a complete multi-point vehicle inspection with the oil change. This inspection may see The Express Lane was actually express this visit. And they do a complete multi-point vehicle inspection with the oil change. This inspection may seem like a ploy to add on more work (and more profit) to the dealership BUT it can uncover serious problems you need to be aware of. In my case the inspection detected several nails in one of my tires which a dying tire pressure sensor had masked (I had ignored the fact that that tire always needed a couple of pounds more air pressure than the others.) Now Matthew (the service writer) told me it was a slow leak but since we going to Dallas the next day for a gymnastics meet I had Gunn Nissan replace it. Not cheap but it was quick. Thanks! More
Gunn Nissan has been awesome. Mr. Stien has been extremely nice and has everything possible to make my long wait and ridiculous warranty from Vroom as easy as possible considering Mr. Stien has been extremely nice and has everything possible to make my long wait and ridiculous warranty from Vroom as easy as possible considering the circumstances. He also found a car for me to drive the second week of my car being unavailable. More
Over and beyond to help my issue! I have gone Gunn Nissan for years! I take my 2010 Nissan Maxima for any minor or major work that needs to be done. The service department are fantasti I have gone Gunn Nissan for years! I take my 2010 Nissan Maxima for any minor or major work that needs to be done. The service department are fantastic and most recently met John Hernandez the Service manager. He was so helpful and told my husband and I different options we had and made sure we were taken care! I would recommend this dealership to anyone for their service work! More
Fast friendly service Brought in my Pathfinder for the $19.95 oil change special. There were quite a few customers there before me, but it only took an hour to be done. Gre Brought in my Pathfinder for the $19.95 oil change special. There were quite a few customers there before me, but it only took an hour to be done. Great deal overall! More
Great service Service work was performed quickly and efficiently. The oil change was quick and d done. I had to only wait a little while longer for the window tint Service work was performed quickly and efficiently. The oil change was quick and d done. I had to only wait a little while longer for the window tint More