1,104 Reviews of Gunn Nissan - Service Center
Excellent customer service from Ricky! The oil change and tire rotation was prompt. Appreciate the follow up. Thank you! The oil change and tire rotation was prompt. Appreciate the follow up. Thank you! More
Always professional and accommodating. They have taken good care of my daughter’s Rogue Sport. They have taken good care of my daughter’s Rogue Sport. More
Nate Aleman in the service department at Gunn Nissan was very kind, knowledgeable and respectful of my time. I will definitlry go back again very kind, knowledgeable and respectful of my time. I will definitlry go back again More
Awesome , professional , great turn around time John is great , took care of my problem an I will definitely recommend Gunn Nissan …..great service in a timely manner !!! great , took care of my problem an I will definitely recommend Gunn Nissan …..great service in a timely manner !!! More
Outstanding service! Warrant work but had to wait on parts delivery, Mike Tellis provide regular updates, great work by the service technicians as always. Warrant work but had to wait on parts delivery, Mike Tellis provide regular updates, great work by the service technicians as always. More
This particular visit was the worst. The only upside was that I appreciate the shuttle service and that I wasn't charged for my oil change. Long story short, I made an appointment at 8 a The only upside was that I appreciate the shuttle service and that I wasn't charged for my oil change. Long story short, I made an appointment at 8 a.m. was told it would take approximately 3 hrs (understandable for just an oil change and a replacement part to be installed), I ended up having to call the dealership to follow up on my vehicle since it was already 1 p.m. and no news, fast forward it's almost 3 p.m. and my service advisor David finally returns my calls and notifys me that my car is ready. I'm certain that they completely forgot about to let me know that my car was ready. This visit was super disappointing, David needs some lessons in customer service as I was giving zero explanation on why they held my car hostage for 7 hrs and the only reason why I needed an oil change on this visit is because he forgot to have this done on my previous visit. I'm just grateful that the shuttle service was able to pick me up. More
Felicia Arragon is the best service advisor I’ve ever worked with. The smart dealership recognizes that it’s all about the individual service advisor. worked with. The smart dealership recognizes that it’s all about the individual service advisor. More
I cannot recommend Gunn Nissan dealership. My complaint is their service cost to do repairs are extremely unreasonable. They price gouge their customers. They also make recc for repair work t My complaint is their service cost to do repairs are extremely unreasonable. They price gouge their customers. They also make recc for repair work they have already done— I had to ask them to look up when the previous work had been done. They didn’t pull it up in their history. We have had many similar experiences over the years. More