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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,102 Reviews

1,102 Reviews of Gunn Nissan - Service Center

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December 09, 2021

Attended quickly understood what service I needed didn’t try to over sale vehicle service completed in a timely matter. More

by Rherbandez6490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female Hispanic don’t remember her name
Feb 03, 2022 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 04, 2021

Mathew Mueller, was knowledgeable with excellent communication skills, profes-sionalism, & extremely honest. The perfect example of what a technician should represent. More

by María R Benavidez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Mueller
Feb 03, 2022 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Feb 03, 2022 -

Gunn Nissan responded

Thank you for coming to see us,Maria! Let us know if there is ever anything we can do for you.

December 01, 2021

Service advisor Brandon McMahon was very helpful and professional. I receive the oil change. Was giving some recommendations which I will take care of today. More

by kathleen.darr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
Feb 03, 2022 -

Gunn Nissan responded

Thank you, Kathleen! We’re glad Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 26, 2021

Very professional staff. They keep me informed of the activity done to my car and they review with me all the recommendations and costs. Great place to have your nissan maintained. Thank you. More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bomer
Feb 04, 2022 -

Gunn Nissan responded

JH, Thank you for the fabulous FIVE STAR review, we are proud to know our team was able to keep you informed while repairing your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn Nissan.

November 25, 2021

Great service provided by Mike Tellis- I would definitely go back for my auto service needs. More

by vern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tellis
Feb 04, 2022 -

Gunn Nissan responded

Thank you, Vern! We’re glad Mike could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 24, 2021

I had a very professional job done, no complaints ever, my car is always washed. I love the coffee also. I recommend Gun Nissan to my friends. More

by Mba27@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren White
Feb 04, 2022 -

Gunn Nissan responded

We are so glad to hear that! Thank you for choosing Gunn.

November 24, 2021

Cleanest, comfortable waiting areas, great coffee, professional,friendly staff and timely manner,even though I bought my car at different Dealers but I'll bring my car to Gunn Nissan from now on. More

by paulvanly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 04, 2022 -

Gunn Nissan responded

Paulvanly, thank you for the great 5 star review, we are proud to know our team delivered professional service to you and appreciate your comment about our waiting area and amenities. We look forward to welcoming you back to Gunn Nissan.

November 24, 2021

Professional. Involved. Responsive. Dedicated. Caring. These words only begin to describe how the Gunn dealership takes care of their customers. Constantly going all the to accommodate and consistently go More

by Dr. T. J. Redmann, PhD | EdD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hernandez
Feb 04, 2022 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 31, 2021

I had good experience with car purchase, but had bad experience with respect to service they said it will be done in hour but they literally took 2 hours to just finish oil change. I was sitting in wait More

by Nbkonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Barosso
Feb 07, 2022 -

Gunn Nissan responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. Thanks for letting us know about your experience. We apologize and have passed along your comment to our service team.

October 24, 2021

you promised complimentary wash. This was job was awful Water marks on hood, and window was still dirty outside windshield washer range. More

by rgrigsby
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam .......
Feb 10, 2022 -

Gunn Nissan responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our team.

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