Back

Gunn Nissan - Service Center

San Antonio, TX

4.9
1,102 Reviews

1,102 Reviews of Gunn Nissan - Service Center

Sort by
August 11, 2021

Xterra broke down on highway while on vacation with the family, closest place was this dealership, and glad it was. John in service took care of my family and I.. and was straight foreword with everything. More

by Jesse C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Feb 15, 2022 -

Gunn Nissan responded

We are so glad to hear that! Thank you for choosing Gunn.

August 10, 2021

My Gunn Advisor David Dyer provides timely updates, very professional and courteous. David ensures all my concerns are addressed before leaving the Service Department. More

by jdmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dyer, Louis Contreras
Feb 16, 2022 -

Gunn Nissan responded

Thank you, Jd Mendez! We’re glad David could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 03, 2021

I made an appointment for a oil change on a Saturday. Showed up I was attended too by a service adviser named SAM. Very nice , courteous, very professional. This was my very first visit to Gunn. I was More

by Mark Garrett/Celina Minjarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM, Daisy Mendiola
Aug 03, 2021 -

Mark Garrett/Celina Minjarez responded

I made an appointment at Gunn Nissan for a oil change on a Saturday. I showed up and was immediately attended too by an advisor in the Service Area named ‘SAM’. Extremely nice , polite, courteous & professional. This was my first first to Gunn. I must say I was impressed. I was shown to the waiting area. There beverages, cell phone chargers, cable televisions & snacks. In closing it took about 90 minutes and I was out the door with a clean vehicle.

July 30, 2021

We love taking the car to Gunn Service Dept! One of the We love taking the car to Gunn Service Dept! One of the best in town, always finished as promised, good job and fair prices. The specials are great More

by Sstrunk123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in service rates 5 stars!
Aug 03, 2021 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 21, 2021

Great experience overall. Serviced my car in a timely manner. Customer service was amazing. Car is working well better than when I brought it in More

by yungcarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Jul 21, 2021 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

July 20, 2021

Incredible service and communication the entire time. These guys have customer service figured out!! I will continue to highly recommend the Gunn family of dealerships to all of my friends and family! More

by Conreyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hernandez, James Munn, John Altum Jr, Louis Contreras, Tim Elkey, Edward Goldstein, Eleazar Guerrero, John Hernandez, Daisy Mendiola
Jul 21, 2021 -

Gunn Nissan responded

Thanks so much for the feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

July 17, 2021

The have never failed me whether it’s a new car or servicing my cars; wonderful associates in every department. Will keep purchasing cars here. More

by mckpigeons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia
Jul 19, 2021 -

Gunn Nissan responded

Thank you for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

July 17, 2021

I was greeted with it going to be three hours. Before he knew what my service was. Three hours for a oil change tire r More

by Simba319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam service dept
Jul 19, 2021 -

Gunn Nissan responded

Thanks for letting us know about your experience. The needs of our customers are always our top concern.

July 17, 2021

Really bad service department . I made an appointment for oil change and tire rotation (12:00).After an hour and a half, they told me I have to wait another 2 or 3 hours to complete the service. I can't bel More

by jcclar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Thomas
Jul 19, 2021 -

Gunn Nissan responded

Thank you for bringing this to our attention. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern.

July 16, 2021

Excellent service and a great staff. A comfortable waiting area. I was well informed while I was waiting for my car. The price was fair. More

by Peperomero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Jul 19, 2021 -

Gunn Nissan responded

Thank you for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

Jul 19, 2021 -

Peperomero responded

I'm glad that my feedback was helpful for you. I'm a Gunn Nissan’s satisfied customer.

...
57
...