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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,102 Reviews

1,102 Reviews of Gunn Nissan - Service Center

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June 11, 2021

Greeted immediately upon arrival. Was informed of the progress while my vehicle was being serviced. Service Advisor (John Thomas) reviewed with me the services performed and provided a list of recommende More

by Mrdrhow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas
Jun 17, 2021 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 11, 2021

Easy to get service appointment. Courteous and friendly staff. Explained all recommended services in full detail. Follow up call to check how vehicle was running. More

by sbre1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Barroso
Jun 17, 2021 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 09, 2021

Louis was friendly and helpful, as always. Service was on point and we discussed some preventative maintenance I’ll need to have taken care of. I’ll definitely continue being my vehicle to Gunn Nissan fo More

by Rueben_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Jun 17, 2021 -

Gunn Nissan responded

Thanks so much! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

June 09, 2021

I loved the total service experience from start to finish, as soon as I arrived I was greeted and told what was going on. Thx More

by Ali Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon
Jun 11, 2021 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

June 07, 2021

Ricky Little provided excellent service. I brought my car in for an oil and filter change. While waiting, I received a call that there was a medical emergency I needed to attend to and had to leave. I explai More

by sherwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Little
Jun 07, 2021 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 07, 2021

Ricky Little did an excellent job providing all the necessary information. Very polite and fast communication. Job done, all my questions answered. Thank you. AV. More

by alfvazquez40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Little.
Jun 11, 2021 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

June 05, 2021

Everything ran smooth from the time I arrived, through the process and explained along the way. Rich was very thorough. Keep sending those coupons, need to have additional service work, CVT flush. More

by jeff.hopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Little
Jun 07, 2021 -

Gunn Nissan responded

Thanks for the great feedback! We’re glad we were able to provide you with a great customer service experience.

Jun 07, 2021 -

jeff.hopf responded

Keep sending those coupons.

June 04, 2021

Great service by both Mike and the tech that figured out what was the issue. Friendly and listened to my description of the issue. Thank you! More

by MC099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike T
Jun 07, 2021 -

Gunn Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

May 27, 2021

Good dealership. Good quality service. Very supportive. Good outcome. Provided a loaner when repairs took longer than anticipated. Check engine light has not come back on. Satisfied customer. More

by COLTAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Jun 01, 2021 -

Gunn Nissan responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 27, 2021

The service department at this location ALWAYS surpass my expectations. The customer service alone keeps me coming here. The technicians are always very thorough and helpful. Thank you again!! More

by DWill219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Jun 01, 2021 -

Gunn Nissan responded

Thank you for your feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

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