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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,102 Reviews

1,102 Reviews of Gunn Nissan - Service Center

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December 06, 2019

David Dryer, was great he worked with me to accomadate my budget. And returned my vehicle in less than 2 days. Thanks for all you Do Great job. More

by lozanobenny12
Recommend Dealer
Yes
Employees Worked With
David dryer , service department
Dec 09, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 06, 2019

Great and very quick service. I went in for oil service. It seemed to be a very busy day. I was expecting to have to wait several hours for my car. I was extremely surprised to hav More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roundy was very courteous and efficient.
Dec 09, 2019 -

Gunn Nissan responded

Thank you so much, Linda! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 06, 2019

Friendly, helpful, knowledgeable staff. Have become a regular at the service department. Very nice dealership. The Starbucks coffee is a nice touch! Thank you for making servicing my vehicle such a pleas More

by alejandroalvarado1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Dec 09, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

December 02, 2019

Had a recall done on my 2018 Nissan and no one was knowledgeable on why and what change was done to my car. Then I spoke to a mgr and he also wasn’t knowledgeable on the work done to my car. Also my More

by Elsaz1964
Recommend Dealer
No
Employees Worked With
Albert Cantu
November 30, 2019

Nice. Clean. Professional associates. I was updated on the progress of my vehicle. Enjoyed the Free coffee and water. Clear and straight to the point estimate. Overall great experience. More

by Sunny.4166
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Dec 02, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

November 12, 2019

The team was very helpful considering how busy the shop is/was however. I still have one if the same issues I needed addressed. Motor mount still a possible issue. More

by jessealejandrojr
Recommend Dealer
No
Employees Worked With
Travis was great but I what communicated to the gentleman at the beginning did not seem to be relayed.
November 12, 2019

Anti theft controller They replaced the controller, no problem, but Now the inside trunk release doesn’t work, It worked before I took my car there. They didn’t address the More

by Bigfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David on the sac. desk
November 09, 2019

Prices are outrageous and you’d think the service would at least be decent for those prices. Every service person I interacted with was rude and/or dismissive. Felicia was nice though. I only came because More

by mvilla1016
Recommend Dealer
No
Employees Worked With
Felicia Arriaga
November 08, 2019

Jason Sanchez was very a very helpful & professional service advisor. Great service. He provided pertinent info I needed to make decision on what services/maintenance I needed to ensure my vehicle’s opt More

by Marge
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Nov 11, 2019 -

Gunn Nissan responded

Thank you, Marge! We’re glad Jason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 02, 2019

Ronald was quite helpful and compassionate in ensuring I was well taken care of. He took his time to offer available discounts while ensuring quality service was provided. More

by Yemi
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 04, 2019 -

Gunn Nissan responded

Thank you, Yemi! We’re glad Ronald could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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