Back

Gunn Nissan - Service Center

San Antonio, TX

4.9
1,109 Reviews

1,109 Reviews of Gunn Nissan - Service Center

Sort by
December 02, 2019

Had a recall done on my 2018 Nissan and no one was knowledgeable on why and what change was done to my car. Then I spoke to a mgr and he also wasn’t knowledgeable on the work done to my car. Also my More

by Elsaz1964
Recommend Dealer
No
Employees Worked With
Albert Cantu
November 30, 2019

Nice. Clean. Professional associates. I was updated on the progress of my vehicle. Enjoyed the Free coffee and water. Clear and straight to the point estimate. Overall great experience. More

by Sunny.4166
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Dec 02, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

November 12, 2019

The team was very helpful considering how busy the shop is/was however. I still have one if the same issues I needed addressed. Motor mount still a possible issue. More

by jessealejandrojr
Recommend Dealer
No
Employees Worked With
Travis was great but I what communicated to the gentleman at the beginning did not seem to be relayed.
November 12, 2019

Anti theft controller They replaced the controller, no problem, but Now the inside trunk release doesn’t work, It worked before I took my car there. They didn’t address the More

by Bigfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David on the sac. desk
November 09, 2019

Prices are outrageous and you’d think the service would at least be decent for those prices. Every service person I interacted with was rude and/or dismissive. Felicia was nice though. I only came because More

by mvilla1016
Recommend Dealer
No
Employees Worked With
Felicia Arriaga
November 08, 2019

Jason Sanchez was very a very helpful & professional service advisor. Great service. He provided pertinent info I needed to make decision on what services/maintenance I needed to ensure my vehicle’s opt More

by Marge
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Nov 11, 2019 -

Gunn Nissan responded

Thank you, Marge! We’re glad Jason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 02, 2019

Ronald was quite helpful and compassionate in ensuring I was well taken care of. He took his time to offer available discounts while ensuring quality service was provided. More

by Yemi
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 04, 2019 -

Gunn Nissan responded

Thank you, Yemi! We’re glad Ronald could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 02, 2019

Gunn Nissan Service Center has always been great when I take my vehicle in! I don't have long waits and the waiting area is very nice. Felicia is amazing and I will continue to make my appointments with he More

by Cynellen
Recommend Dealer
Yes
Employees Worked With
Felicia Aragon 5 Stars
Nov 04, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 31, 2019

I only use this dealership now. Their service dept and service mgr T Cowden are very nice, sincere and honest. I asked for my brakes to get checked cuz they squeak sometimes and they came back and said th More

by JC
Recommend Dealer
Yes
Employees Worked With
Travis Cowden, service dept mgr, 5 stars
Nov 01, 2019 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

October 30, 2019

No waiting when I drove up to the service department to fix a recall notice that I received in the mail. Great and fast service. More

by RLG
Recommend Dealer
Yes
Employees Worked With
Daisy Mendiola
Oct 31, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

...
79
...