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1,098 Reviews of Gunn Nissan - Service Center
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June 30, 2019
Gunn Nissan - Great service David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly, awesome service!!! Mary More
by MRM
Employees Worked With
David Valdez Jr
June 29, 2019
Great Store Great People Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank you! More
by Betty Anne
Employees Worked With
Daisy Mendiola
June 28, 2019
Lack of communication Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and stil Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and still no one returned my call. I did ask for a manager did not get just told car is ready. When I picked up no apologies or anything for lack of communication. I talked to assistant director said would look into and agreed service advisor should have called me. He said he would call me next day to follow up but never did. Staff and management obivously lack customer service skills - communication. More
by JaneD
Employees Worked With
Alberio Cantu, Edgar assistant director
June 28, 2019
Great Service Experience! I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. The I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. They have earned our business for life. Great Dealership. More
by Afernandez2
Employees Worked With
Travis Cowden
June 28, 2019
Visit with Nissan/first time I dealt with Kris on my visit there. He was very pleasant and knowledgeable. I would like to think that all your associates are like him. I dealt with Kris on my visit there. He was very pleasant and knowledgeable. I would like to think that all your associates are like him. More
by Hawaii
Employees Worked With
Kristopher A.
June 27, 2019
Appreciation for services Overall good attention to the why I was at dealership the day I was there,. Very good communication between advisor and mechanics. Thank you for the Overall good attention to the why I was at dealership the day I was there,. Very good communication between advisor and mechanics. Thank you for the service. R L Saldana More
by Timely
Employees Worked With
John Thomas
June 26, 2019
Great Travis did a great job getting me in service and making sure he understood what the problem was. He knew exactly what needed to be done and he wasted Travis did a great job getting me in service and making sure he understood what the problem was. He knew exactly what needed to be done and he wasted no time getting me in and out. Very professional and friendly. Great experience. More
by Titanxd
Employees Worked With
Travis
June 22, 2019
Customer service I washing visiting San Antonio and stopped by Gunn Nissan last minute to get my vehicle serviced without pause gentleman came out greeted me and got m I washing visiting San Antonio and stopped by Gunn Nissan last minute to get my vehicle serviced without pause gentleman came out greeted me and got me squared away with service and required maintenance. Great work by my service advisor Louis and my mechanic. More
by TB
Employees Worked With
Mechanic with Louis team, Louis Contreras
June 16, 2019
Oil change I received service points and a coupon for my oil change. The service points was sent to me via email. I had this information on my phone, however I I received service points and a coupon for my oil change. The service points was sent to me via email. I had this information on my phone, however I neglected to bring the coupon. The service manager said he would allow me to bring the coupon the next day. I did so and it was honored. I’ve used there service several times and have always been pleased. More
by Darlene
Employees Worked With
June 14, 2019
Excellent customer service Best customer service I have ever had! Travis took such great care of us! He made sure to get us the best deal possible and made sure my car got exact Best customer service I have ever had! Travis took such great care of us! He made sure to get us the best deal possible and made sure my car got exactly what it needed. I won’t be going anywhere else! More
by Raidergirl19
Employees Worked With
Travis Cowden
