Gunn Nissan - Service Center

Initial oil change/tire rotation Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service a Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service advice and recommendations. Great experience More

Service/repair Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. More

1st Vehicle Service Had a great experience with the Gunn Nissan Service Center. 1st time with my new car. Amenities throughout and comfortable seating. I talked with Joe, Had a great experience with the Gunn Nissan Service Center. 1st time with my new car. Amenities throughout and comfortable seating. I talked with Joe, who sold me my Nissan Murano. I had a few questions about my interior and he took care of it on the spot while my car was in service. It was a nice touch that they cleaned my car afterwards. It may be normal in a lot of places but its never happened to the previous vehicles that I have owned. all in all it was good to go. More

Interior light assembly replacement. I live in a town 150 miles away for dealership, my light assembly was at the parts department and a date was set up for installation. According to ser I live in a town 150 miles away for dealership, my light assembly was at the parts department and a date was set up for installation. According to service department this would take about 4 hours for installation, I left home at 5 in the morning with my family I arrived at the dealership at 8:30 left my truck. An oil change an tire rotation was also going to be done, Tech told me that truck should be ready about 2 PM, I called at 4 PM and it still wasn’t ready e said it should be done about 5. Tech called me and informed me that that light assembly was sent back to Nissan. Service dept. only did oil change , they gave me paperwork saying that an oil change, and tire rotation was done. And after checking my vechicle i saw that that the rotatation was not done. I waited since i bought the truck for the light assembly then they send it back, after spending my whole day since early in the morning in risk of having an accident on the road just for and oil change. More

5 star service Mr. David Dyer was very courteous and professional as a service advisor. Because of his skills as a customer representative for Gunn Nissan I highly Mr. David Dyer was very courteous and professional as a service advisor. Because of his skills as a customer representative for Gunn Nissan I highly recommend this dealership to service any Nissan vehicle. Kudos to Mr. David Dyer More

Customer service Took my truck and my wife’s car for service. When they told us they were done they didn’t wash the vehicles like they have in the past. I asked the se Took my truck and my wife’s car for service. When they told us they were done they didn’t wash the vehicles like they have in the past. I asked the service advisor why they didn’t wash them and he said we only wash them if the customer ask for there vehicle to be washed. You would think after I asked about the vehicles not being washed he would have taken the initiative to wash them. More

Excellent Came in without an appointment to get service and was taken care of quickly and with great service Service guy David was very nice and friendly Came in without an appointment to get service and was taken care of quickly and with great service Service guy David was very nice and friendly More

Comfortable waiting room while waiting Comfortable waiting room with complimentary drinks/snacks makes it worth waiting. TV and IPads keep you entertained. Also, can watch through a windo Comfortable waiting room with complimentary drinks/snacks makes it worth waiting. TV and IPads keep you entertained. Also, can watch through a window the garage where the Vehickes are being serviced. More

My definition of “Express” is way different than Gunn’s I went in for my complimentary oil change/tire rotation - 2 hours in the “express” service. I purchased a service pkg when I bought my vehicle, I wil I went in for my complimentary oil change/tire rotation - 2 hours in the “express” service. I purchased a service pkg when I bought my vehicle, I will be canceling. This is my 4th Nissan from Gunn and the “express” service has NEVER taken under an hour, I’d rather pay Jiffy Lube $100 and be in and out in less than 30 minutes. Also, this time I sat in the service drive for 10 minutes- with NO other vehicles or people around before anyone came out to see what I needed. More

Excellent Customer Service JT had excellent customer service. He kept me up to date on the status of my car, offered me snacks / Starbucks and walked me into waiting area JT had excellent customer service. He kept me up to date on the status of my car, offered me snacks / Starbucks and walked me into waiting area More