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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,108 Reviews

1,108 Reviews of Gunn Nissan - Service Center

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December 02, 2018

Tried scamming me I went in with an original problem of vibration coming from the upper left tire, they had told me it was a ujoint and it would cost me $2,500 to fix More

by Saltmami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can not remember the name
Dec 03, 2018 -

Gunn Nissan responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our service team. In the meantime, please reach out to us directly and ask for our Service Director, Chuck Neuman at 210-496-0806. We'd love the opportunity to understand how we can better serve you moving forward.

December 02, 2018

GUNN NISSAN REVIEW-12-2-18 My Service Advisor was SEAN BONSER: Great service and friendly, competent, knowledgeable staff! Service on my Rogue was performed quickly and efficien More

by Fred Guerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SEAN BONSER
Dec 03, 2018 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 02, 2018

Service Just overall I felt, really rushed also seem to be upsetting Mr. John because I kept calling for him to explain what the issue was with my car. Not on More

by Tim1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Gunn Nissan responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our service team. In the meantime, please reach out to us directly and ask for our Service Director, Chuck Neuman at 210-496-0806. We'd love the opportunity to understand how we can better serve you moving forward.

November 30, 2018

Great Customer Care I took my Altima for services and was helped from start to finish. Mr. Rio was really helpful and great customer service skills. Great job! More

by trodcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio
Nov 30, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 30, 2018

Gunn Nissan The service manager was very personable and knowledgeable. He explained the process and what they will do to fix the issue. He provided me with his More

by Steph14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio
Nov 30, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 24, 2018

Professional Technician, friendly customer service,prontly s I strongly recommend this location for future costumers services.Thanks. Your truly,John R.Ortiz.Price were so excellent and very professional.They a More

by MyNissan2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas
Nov 26, 2018 -

Gunn Nissan responded

Thank you! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 16, 2018

Great Experience. Gunn Nissan, has given us great customer service and service department is prompt to get the work done. I have two other Nissan service department nea More

by Osaunders81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 20, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 15, 2018

Awesome 👏🏼 service I would just like to thank everybody for being so kind and so professional courteous and they did an awesome job I would choose you recommend them to More

by Rafael923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Marroquin
Nov 16, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 15, 2018

Service department The service department did a fantastic job taking care of me and made me feel valued! I will definitely continue getting my car taken care of there. More

by Cdl2307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio
Nov 16, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 14, 2018

Recall Service I’m very satisfied about the last service in Gunn Nissan! I have received a rental car this time and it was very convenient Thanks More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 16, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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