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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,108 Reviews

1,108 Reviews of Gunn Nissan - Service Center

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November 14, 2018

Oil change requested I went for an oil change, and when I left I had a clean list of all systems. Very thorough & careful examination of my car. I feel secure driving. More

by Nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Marroquin
Nov 16, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 08, 2018

Gunn Nissan Service Thanks Albert Cantu and the rest of the Gunn service team. My car is always ready when promised and the work is always done right . More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Cantu
Nov 12, 2018 -

Gunn Nissan responded

Thank you! We’re glad Albert could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 06, 2018

For maintenance ask for David Have had great experience with David taking lead on my vehicle required maintenance. He is very professional and always up front with all that is requ More

by Nissandaniel
Recommend Dealer
Yes
Employees Worked With
David
Nov 07, 2018 -

Gunn Nissan responded

Thank you! We’re glad David could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 01, 2018

Great service I have an older truck that needed alot of work. Rio gave me a quote for repairs. Work was done in a timely manner and final price was what I was quote More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio Arguello
Nov 05, 2018 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 01, 2018

Not A Great Experience This is the second time in a row that I have not had a pleasant experience with Gunn Nissan! I was told my car would be ready within 4 hours on the r More

by rprcanyonman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carl, Daisy Mendiola
Nov 05, 2018 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly at 210-496-0806. We'd love the opportunity to understand how we can better serve you moving forward.

November 01, 2018

Great service I took my Do you go in for some work sales department was awesome on top of everything I needed done it done quickly didn’t have to wait long excellen More

by mariarubygarcia81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio from service and Ernesto from service , Mark Anthony Garcia, Dennis Manlapaz
Nov 05, 2018 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

October 28, 2018

Service excellence Rio gave above expectations service experience. The staff at this dealer is amazing. Purchased two cars here this year and will continue to use Rio in More

by Barbara Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio in service
Nov 05, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 26, 2018

Very thorough about details regarding the work needed. Albert Cantu, the Service Advisor/Manager at Gunn Nissan was very helpful/thorough regarding details about work needed for Airbag Recall and alignment More

by Luvmygunn82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Cantu @ Gunn Nissan
Nov 05, 2018 -

Gunn Nissan responded

Thank you! We’re glad Albert could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 25, 2018

Gunn Nison Always great service KJ is great salesman and we have bought several trucks from him. Great service with Gunn even after all papers signed. Highly recommend and will be More

by Gus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 24, 2018

Express Oil Change The oil change takes about 1 hour, but the waiting area is very comfortable with Starbucks coffee, snacks, TV, USB ports and charging stations .... More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Nov 05, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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